While trying to fix a sync with android issue a couple of times the article referred to options that I do not see in MMW 5. in one article it said go to Tools/Options/Portable Device Sync. That is not in the tree. In another it says to make sure WIFI Sync is enabled but does not say how to check tha...

I have some usage questions based on reading support pages while trying to fix a sync issue. (Problem is fixed) I was trying to generate a Helpdesk Ticket to get answers but can't find an option on the Helpdesk page to create one. What am I doing wrong? I have created them in the past, but that was ...

Thank you for this post - got a new Fire HD 10 the other and have been banging my head on the wall trying to get sync to work. This new version fixed the issue.