Synced iPhone XS error "Cannot Open: This media may be damaged."

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Re: Synced iPhone XS error "Cannot Open: This media may be damaged."

by Lowlander » Wed Jun 09, 2021 10:23 am

Do you know if these files were auto-converted on Sync and which build (Help > About) of MediaMonkey, and version of iTunes and iOS are you using?

What will be Synced and deleted is set on the Sync List: https://www.mediamonkey.com/wiki/WebHel ... _Device.29

Synced iPhone XS error "Cannot Open: This media may be damaged."

by firesong » Wed Jun 09, 2021 10:04 am

Since I have upgraded to MMW5, I have now gotten errors since syncing my music library with my iPhone XS. The error on my phone when I try to play certain songs (not every song) is "Cannot Open: This media may be damaged." I have no way of telling how many of the 1000's of songs on my phone it is that are now damaged, but it is pretty annoying to try to discover which ones it is that are erroring out. I have tried getting MM to remove all of my songs and restore the songs, but it only removes about 40 of them and then puts 40 more back on. I am only syncing certain genres and two playlists I want on my phone. Is there something I am doing wrong? Do I need to go back to a MM version 4?

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