Hi, Peke
[quote=Peke post_id=489899 time=1636373436 user_id=213]
Can you replicate same if you physically access PS[/quote]
Please, explain what you mean by: "physically access [b]PS[/b]".
[quote] (I guess 1. and 4. are physical one).[/quote]
Yes, 1 and 4 are physical ones. (2 and 3 are virtual machines (virtualbox))
[quote] I can't replicate using VMWare and RDP to either Physical PCs or remote using for example AnyDesk.[/quote]
I haven't tried that.
To give you a visual impression what I meant by
[quote=Friedrich]The auto-tag window is empty of track(s); buttons and description above remain[/quote]
https://ibb.co/VBXmTt6
[quote]EDIT: I am suspecting Some sort of Rendering problem. [/quote]
Rendering problem definitely seems at least part of the problem:
Just finished a fifth test on a friends "Surface Pro":
Took maybe a few more auto-tag/cancel cycles to reproduce.
But only in this last test-case even the win 10 task-manager (necessary to kill the MM5 process) suffered from some rendering problems; apart from the usual "white-out".
[quote]Try to locate eureka log files from crash as described at https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643 because they could help see where crash happen.[/quote]
Eureka log is empty; auto-generated logs usually work.

Hi,
Can you replicate same if you physically access PS (I guess 1. and 4. are physical one). I can't replicate using VMWare and RDP to either Physical PCs or remote using for example AnyDesk.

EDIT: I am suspecting Some sort of Rendering problem. Try to locate eureka log files from crash as described at https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643 because they could help see where crash happen.

Update: Problem persists in 2516.
Happening so far in:
1. This machines win10 installation, 2. a virtualbox win 10, 3. a virtualbox win7 and 4. a fresh win10 install on a different machine.
As written in the support ticket here are the steps to reproduce this:

After selecting a track and hitting auto-tag:
1. let auto-tag til finished ("done" or "fail")
2. Hit "Cancel"
3. Repeat auto-tag with the same selected file til finished ("done" or "fail")
4. Hit "Cancel"
5. Repeat auto-tag a third time
Result:
The auto-tag window is empty of track(s); buttons and description above remain
The auto-generated debug-log appears after a while and was send
6. Hit "Cancel" button in auto-tag window or wait.
Result: crash/white out

Maybe someone else is able to reproduce.. .

[quote=Peke post_id=488495 time=1633811179 user_id=213]
Can you please rename "persistent.json" to "1Persistent.json", delete "Persistent.json.bck"" and start MM5 to see[b] if crash still occurs[/b]?
[/quote]
Still occurs. No difference.
Latest: 4E550000
P.S.:
1. In a win10 virtual machine (virtualbox/Debian11): same problem

Hi,
Can you please rename "persistent.json" to "1Persistent.json", delete "Persistent.json.bck"" and start MM5 to see if crash still occurs?

[Ticket #2883] opened with the latest log-id.
1 or 2 autogenerated logs referring to auto-tagging problems had also been sent previously.
Sometimes its complete "white out" though and no auto-log dialog appears.

Hi,
Due the recent changes in 2508 I have tested Auto Tag extensively past few days and, no crashes happen on 10-1000 tracks in Auto Tag.

Can you please open support ticket and supply debug log with crash in it as described here https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643 so that we cn analyze why it crashes on your system.

Seems unchanged here since 2503:
https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=100131
Anyone else having the same problem?

Will check your bugreport. Thanks for a feedback.

Rusty had this "Metadata lookup undefined" already reported in:
https://www.ventismedia.com/mantis/view.php?id=18316

But here its more serious than just failing to auto tag.
The first time in a MM session using auto-tag lookup simply results in "failed" and can be closed by "cancel".
But after the second or third time MM completely crashes "not responding" and has to be forcefully closed.
Several auto-generated reports have been sent.
Let me know if you need something tried.