Inconsistent syncing of playcounts and ratings [#16511]

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Expand view Topic review: Inconsistent syncing of playcounts and ratings [#16511]

Re: Inconsistent syncing of playcounts and ratings [#16511]

by Ludek » Thu Apr 16, 2020 4:42 am

Thanks, I see your two crash logs submitted yeaterday.
There was AV when pressing a key while you was in playlist "Best of 2019" and the "Show Art with Details view" -- though not sure why this happened.

Could you try to switch to "Show details" view and see whether all the tracks have the correct playcounts now?
Also, I would suggest you to update to the newest build 1905 -- that includes some additional fixes.

Re: Inconsistent syncing of playcounts and ratings [#16511]

by bdb484 » Wed Apr 15, 2020 6:42 pm

I was editing the tracks in MMW, and then the correct values popped up in MMW.

I was just viewing the tags and clicking on the arrow to look at the tags for the next track. And actually, I wasn't even editing; I don't think I had actually changed anything for any of them at that point. Each time I clicked to the next track, the one I had just been looking at would update in MMW.

I don't rememeber what the error was. As I recall, it didn't say what the error was; it just told me there was a problem and asked me to send a log, which I did.

I don't use the "My Computer" node or even have it active in my media tree. This happened while I was working in the Playlists node, which is where I spend 99 percent of my time.

Re: Inconsistent syncing of playcounts and ratings [#16511]

by Ludek » Wed Apr 15, 2020 4:20 pm

Are you saying that you were editing the tracks in MMW and they suddenly shown the correct values in MMW ?
Or you needed to edit them in MMA and sync again?
What was the kind of error ? By advancing from one track to the next you mean playing them once by once in MMW?

EDIT: BTW: Wasn't you previously just under 'My Computer' node in MMW ? Under this node the tracks are showing only info from the file tags (and not your true library data and playcounts). i.e. if you browse the tracks under the 'Music' collection or search them in library via search bar -- does they show correct playcounts ?

Re: Inconsistent syncing of playcounts and ratings [#16511]

by bdb484 » Wed Apr 15, 2020 3:05 pm

Strange update: While editing tags on some of the tracks that hadn't synced properly, MMW started me some kind of error, and I noticed that as I advanced from one track to the next, the missing plays started showing up. I refreshed another window that had all the problem files, and suddenly all their playcounts were visible.

Re: Inconsistent syncing of playcounts and ratings [#16511]

by Peke » Thu Apr 09, 2020 8:10 pm

Hi,
Ok Added as https://www.ventismedia.com/mantis/view.php?id=16511 We will see what log will tell us.

Further testing would be needed to check sync. Thank you for patience.

Re: Inconsistent syncing of playcounts and ratings

by bdb484 » Wed Apr 08, 2020 11:02 pm

Done. 3BF32P314H

Re: Inconsistent syncing of playcounts and ratings

by Peke » Wed Apr 08, 2020 9:43 pm

Hi,
Never means they never finished. If you got thru one track to next and it still shows Never, can you please use ⋮ -> About MediaMonkey -> Send logs -> Save log ID for reply here -> Press OK -> Reply here with saved log.

Re: Inconsistent syncing of playcounts and ratings

by bdb484 » Wed Apr 08, 2020 8:25 pm

There are probably a thousand files that haven't synced, but take a look at:
  • Music\Maggie Rogers\2019 - Heard It in a Past Life\01-04 Alaska.mp3
  • Music\Pedro the Lion\2019 - Phoenix\01-03 Clean Up.mp3
  • Music\Mekons\2019 - Deserted\01-01 Lawrence of California.mp3
All of them are rated in MMA, but the ratings haven't come over to MMW.

I also played all of them in MMA. But I'm noticing now that although MMA shows each of them as having a playcount of 1, it also says they were last played "never."

Re: Inconsistent syncing of playcounts and ratings

by Ludek » Wed Apr 08, 2020 3:47 pm

Hi,
watching your log I see the playcounts and rating being synced an updated.
e.g. track C:\Dropbox (BDB)\MediaMonkey Library\Music\Big Thief\2019 - Two Hands\01-02 Forgotten Eyes.mp3
and many others located under C:\Dropbox (BDB)\MediaMonkey Library\Music\

Most of the tracks got rating 2.5 stars.

Couldn't it be that you have the tracks twice in your library and you rated the other copies ?
Which track should give rating according to you and did not give it ?

Re: Inconsistent syncing of playcounts and ratings

by bdb484 » Wed Apr 08, 2020 2:38 pm

I think I followed the instructions properly, but it looks like it didn't work. I didn't notice any new plays or ratings.

I just sent the logs in a DM.

Re: Inconsistent syncing of playcounts and ratings

by Ludek » Wed Apr 08, 2020 6:14 am

Hi,
in your mmstore.db I see that all the changes has been already synced -- so they won't sync again.

Nevertheless I hacked your mmstore.db and set all the changes as unsynced again,
this will allow you to force MMA/MMW to sync them again -- which will either success or I can see in the log what is wrong.

Please do this test:
1) uninstall MMA
2) copy updated mmstore.db (that I sent you via PM) to phone memory /MediaMonkey/files/mmstore.db
i.e. replace the mmstore.db that you sent me
3) install MMA again -- this way MMA will take the updated mmstore.db from your phone memory and will use it as its internal DB
4) Run DbgView
5) Run MMW
6) Sync
=> after the sync verify whether the changes were propagated from MMA to MMW and save the output from DbgView to log file and PM me link to the log

Re: Inconsistent syncing of playcounts and ratings

by bdb484 » Tue Apr 07, 2020 9:41 am

Just sent a PM.

Re: Inconsistent syncing of playcounts and ratings

by Ludek » Tue Apr 07, 2020 4:38 am

Hi,
I analyzed the MMW log and the only modifications sent by MMA during Wi-Fi sync are the played values:

Code: Select all

<Modifications><Media id="141821"><Modification field="last_time_played" timeStamp="2020-04-05 23:58:31"><Old>2019-12-07 19:54:50</Old><New>2020-04-05 23:58:33</New></Modification><Modification field="playcount" timeStamp="2020-04-05 23:58:31"><Old>49</Old><New>50</New></Modification></Media><Media id="165621"><Modification field="last_time_played" timeStamp="2020-04-06 00:07:24"><Old>2020-01-27 12:47:32</Old><New>2020-04-06 00:07:26</New></Modification><Modification field="playcount" timeStamp="2020-04-06 00:07:24"><Old>9</Old><New>10</New></Modification></Media><Media id="165600"><Modification field="last_time_played" timeStamp="2020-04-06 00:11:45"><Old>2019-07-30 22:34:15</Old><New>2020-04-06 00:11:47</New></Modification><Modification field="playcount" timeStamp="2020-04-06 00:11:45"><Old>1</Old><New>2</New></Modification></Media></Modifications>

<Modifications><Media id="141821"><Modification field="last_time_played" timeStamp="2020-04-05 23:58:31"><Old>2019-12-07 19:54:50</Old><New>2020-04-05 23:58:33</New></Modification><Modification field="playcount" timeStamp="2020-04-05 23:58:31"><Old>49</Old><New>50</New></Modification></Media><Media id="165621"><Modification field="last_time_played" timeStamp="2020-04-06 00:07:24"><Old>2020-01-27 12:47:32</Old><New>2020-04-06 00:07:26</New></Modification><Modification field="playcount" timeStamp="2020-04-06 00:07:24"><Old>9</Old><New>10</New></Modification></Media><Media id="165600"><Modification field="last_time_played" timeStamp="2020-04-06 00:11:45"><Old>2019-07-30 22:34:15</Old><New>2020-04-06 00:11:47</New></Modification><Modification field="playcount" timeStamp="2020-04-06 00:11:45"><Old>1</Old><New>2</New></Modification></Media></Modifications>
Could you please connect the phone to your PC via USB and go to phone memory > /MediaMonkey/files/mmstore.db
i.e. send me the mmstore.db file, it is database from MMA -- where I can see all the modifications that you have made in history -- and whether they were synced.

Re: Inconsistent syncing of playcounts and ratings

by bdb484 » Mon Apr 06, 2020 11:00 pm

Thanks to both of you. I've sent you a link to the debug log for MMW. Is there a way to generate a separate log for MMA?

Peke: I've been using wi-fi sync exclusively.

Ludek: It shouldn't be a case of conflicting ratings. There may have been a few exceptions, but the vast majority of the tracks that I had rated in MMA were never rated in MMW.

Re: Inconsistent syncing of playcounts and ratings

by Ludek » Mon Apr 06, 2020 4:56 pm

Maybe the files in MMW got another rating meanwhile and thus the metadata changes in MMA are now older and thus not propagated to MMW?

Could you please generate debug log (item 4b here: https://www.mediamonkey.com/forum/viewt ... ?f=6&t=341 ) while syncing

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