by Peke » Thu Nov 17, 2022 5:01 pm
Hi,
Hmm, very interesting case. Especially as problem looks like with Classical music, which was always difficult to correctly support.
May I ask you for your library so that we can analyze. If it is OK with you please do:
1. Create Support ticket from
https://www.mediamonkey.com/support/
2. Compress your MM5.DB see
https://www.mediamonkey.com/support/kno ... ini-files/ to locate it on your PC
3. Compress it and attach to support ticket
If it fail to attach it please just upload it to Google Drive, DropBox, One drive and share it as public DL link so assigned developer can easy download it and analyze.
Thank you in advance. Can't wait to find what we can do to improve classical music support.
Hi,
Hmm, very interesting case. Especially as problem looks like with Classical music, which was always difficult to correctly support.
May I ask you for your library so that we can analyze. If it is OK with you please do:
1. Create Support ticket from https://www.mediamonkey.com/support/
2. Compress your MM5.DB see https://www.mediamonkey.com/support/knowledge-base/mediamonkey-install-config/modifying-the-mediamonkey-db-and-ini-files/ to locate it on your PC
3. Compress it and attach to support ticket
If it fail to attach it please just upload it to Google Drive, DropBox, One drive and share it as public DL link so assigned developer can easy download it and analyze.
Thank you in advance. Can't wait to find what we can do to improve classical music support.