Drop down menu selections disappear MM5 Gold

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Expand view Topic review: Drop down menu selections disappear MM5 Gold

Re: Drop down menu selections disappear MM5 Gold

by crawdad63 » Tue Oct 19, 2021 9:43 am

@Barry, I think it's a windows setting as this isn't the only program I have this problem with. I've gotten used to it

Re: Drop down menu selections disappear MM5 Gold

by Lowlander » Mon Oct 18, 2021 9:38 am

Can you reproduce on Material Design (dark) and what Mode have you selected in the View menu?

Re: Drop down menu selections disappear MM5 Gold

by Barry4679 » Sat Oct 16, 2021 9:02 pm

crawdad63 wrote: Sat Oct 16, 2021 6:18 pm Ya it's hair-trigger. get as close to the arrow as possible before you swipe over.
That would do my head in. I don't see it with either of my displays.

Re: Drop down menu selections disappear MM5 Gold

by crawdad63 » Sat Oct 16, 2021 6:18 pm

Ya it's hair-trigger. get as close to the arrow as possible before you swipe over.

Image

Re: Drop down menu selections disappear MM5 Gold

by bigredheadone » Sat Oct 16, 2021 10:26 am

ello,

First I would like to apologize for the misinformation previously given on the number of machines affected by menu issue in MM5.

I have discovered the Alienware machine is not having this issue.
However both the Dell and HP laptops are and neither one has a touchscreen.
Do you think this may have something to do with it?

Dennis

Re: Drop down menu selections disappear MM5 Gold

by bigredheadone » Thu Oct 14, 2021 4:12 pm

Ok.

New ticket #2930 just submitted with zip file including screencast and debug files.

Thank you.

Re: Drop down menu selections disappear MM5 Gold

by Lowlander » Thu Oct 14, 2021 2:47 pm

There must be something very specific you've done and done on 3 different machines. No issues here with multiple MM4/MM5 portable installs and on other machines.

As screencast and debug log send to Support may help shed light on what it is that causes this for you: viewtopic.php?f=30&t=86643

Re: Drop down menu selections disappear MM5 Gold

by bigredheadone » Thu Oct 14, 2021 1:22 pm

I have installed MM5 2508 as advised, but issue persists.

Running MM5 on two laptops, Dell and HP.
Third machine is Alienware.
Same problem on all three computers.

I removed the pointing device on all three PC and substituted with different mouse or touch pad, but nothing changed.
Using different BT models of Logitech mouse on Dell and HP.
Using handheld BT keyboard with touch pad on Alienware.

Windows Pro running on HP and Alienware, Windows Home on Dell.
Windows software on all three are current and up to date.

I have both MM4 and 5 on all three machines. Could this be an issue? Possibly something in registry causing it?

Believe me, I love what you all have done with MM5. It just bugs me when something isn't working correctly.

Re: Drop down menu selections disappear MM5 Gold

by Barry4679 » Thu Oct 14, 2021 3:39 am

bigredheadone wrote: Wed Oct 13, 2021 9:52 pm MM5
5.01.2433
The latest is 2508, but note that it is beta, although a lot of people are using it, including me.
But I have run your version, and all versions in between, and have never seen the issue that you describe, although there must have been over a hundred bugs fixed since your version.

I have seen a issue like you describe outside of MediaMonkey. It turned out to be my mouse laser. It entirely went away with a new mouse.

You using the same mouse on all three computers?

A workaround in the meantime is to navigate using the Alt key ... ie. the Edit>Tools>ConvertFormat option is Alt then T then V, as shown by the underscores once you press the Alt key.

Re: Drop down menu selections disappear MM5 Gold

by bigredheadone » Wed Oct 13, 2021 9:52 pm

MM5
5.01.2433

Current skin is Dark Monkey.
However, same problem happens with previous versions and all installed skins including default.


DPI and Text Size settings are Windows default. No modifications to Windows settings.

Re: Drop down menu selections disappear MM5 Gold

by Lowlander » Wed Oct 13, 2021 5:48 pm

Which version (Help > About) and Skin are you using and do you have non-default DPI or Text Size settings in Windows?

Drop down menu selections disappear MM5 Gold

by bigredheadone » Wed Oct 13, 2021 5:14 pm

I have requested support on this problem with MM5 Gold for quite some time but the problem has never been fixed. I keep being told to load different MM5 versions but the issue has never been resolved.

When making a selection along the top menu of MM5, the drop down items under the main selection disappear immediately when attempting to focus the mouse pointer on them. I have three different machines running Windows 10 home and Pro.
It happens on all three. I am using MM5 Gold.

I know I can't be the only person using MM5 Gold having this problem on 3 different computers. It's driving me crazy.

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