Hi, just upgraded and tested with iOS15 and playcounts are synced fine back to MM5.
Tested this way:
1) Create a 'Test' playlist consisting of two tracks
2) Synced this playlist to the iOS15 device (iPod Touch 7th gen in my case)
3) Disconnected the device form USB and played Track1 one time and Track2 three times
4) Connected the device again
5) Go to Devices & Services > iTouch and clicked [Sync now]
=> Played# correctly increased for both tracks in the 'Test' playlist
Maybe you just did not sync the device after the tracks were played in the iPhone, i.e. you omit step 5 ??
If that's not the case then please generate debug log and attach to support ticket (see item 4b here:
viewtopic.php?f=30&t=86643 )
EDIT: BTW: In my tests the Track1 was M4A and Track2 was MP3 to exclude this issue:
https://www.reddit.com/r/AppleMusic/com ... t_syncing/
Nevertheless seeing there that a user is saying: " if I have lossless playback enabled it won't count my song play I tried without and it updated..." and another user wrote: "i logged out my account on the homepod and everything is back to normal. ", so can you try whether one of those is your case or helps to resolve your issue?
Hi, just upgraded and tested with iOS15 and playcounts are synced fine back to MM5.
Tested this way:
1) Create a 'Test' playlist consisting of two tracks
2) Synced this playlist to the iOS15 device (iPod Touch 7th gen in my case)
3) Disconnected the device form USB and played Track1 one time and Track2 three times
4) Connected the device again
5) Go to Devices & Services > iTouch and clicked [Sync now]
=> Played# correctly increased for both tracks in the 'Test' playlist
Maybe you just did not sync the device after the tracks were played in the iPhone, i.e. you omit step 5 ??
If that's not the case then please generate debug log and attach to support ticket (see item 4b here: https://www.mediamonkey.com/forum/viewtopic.php?f=30&t=86643 )
EDIT: BTW: In my tests the Track1 was M4A and Track2 was MP3 to exclude this issue: https://www.reddit.com/r/AppleMusic/comments/nkl2yl/play_count_not_syncing/
Nevertheless seeing there that a user is saying: " if I have lossless playback enabled it won't count my song play I tried without and it updated..." and another user wrote: "i logged out my account on the homepod and everything is back to normal. ", so can you try whether one of those is your case or helps to resolve your issue?