upgrade discount from MM4 Gold to MM5 Gold

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Re: upgrade discount from MM4 Gold to MM5 Gold

by Barry4679 » Tue Sep 28, 2021 6:46 am

Shakadula5153 wrote: Tue Sep 28, 2021 6:09 am How stupid of me to think that when I purchased the GOLD LIFETIME license;
I thought it was MY lifetime.
AFAIK it IS your lifetime

See here
This license unlocks Gold functionality for the current version and all future versions (e.g. version 5.x, 6.x, etc.).
Maybe you misunderstood what Peke wrote. I assume that he meant just what it says above.

BTW, I say AFAIK, because I don't own one, so I am no expert.
I think that they are nuts selling a LifeTime licence.
I am happy enough to pay to an upgrade fee for each major version.
It took approx five years to make this upgrade.
I want to keep using MM, so am OK helping MediaMonkey to keep the lights on.

Re: upgrade discount from MM4 Gold to MM5 Gold

by Shakadula5153 » Tue Sep 28, 2021 6:09 am

How stupid of me to think that when I purchased the GOLD LIFETIME license;
I thought it was MY lifetime.

Maybe you should state that is a partial renewable lifetime license. I don’t mind paying for good products that work but I do feel duped.

This practice is treating your customers like necessary evils.

Re: upgrade discount from MM4 Gold to MM5 Gold

by dtsig » Mon Sep 27, 2021 5:46 pm

click on support on the top right of the page

Re: upgrade discount from MM4 Gold to MM5 Gold

by crawdad63 » Mon Sep 27, 2021 2:03 pm

Where do you go to open a sales support ticket?

Re: upgrade discount from MM4 Gold to MM5 Gold

by Peke » Mon Sep 27, 2021 11:02 am

Hi,
MM4 LIFETIME (License starts with V49-) = You keep MM4 forever if it works for you and will never expire
MM5 LIFETIME (License starts with V59-) = You keep MM5 forever if it works for you and will never expire + You install MM4 forever if it works for you and will never expire
LIFETIME (License starts with INF-) = You use MM2-MM??? forever if it works for you and will never expire

MM4 Last year buyers gets free MM5 license
MM GOLD (bought MM anytime over past 18 years) -> get discount for either MM5 purchase of to upgrade to Full LIFETIME

Re: upgrade discount from MM4 Gold to MM5 Gold

by Shakadula5153 » Mon Sep 27, 2021 6:49 am

Let me get this straight; I have MM4 Gold LIFETIME but if I want MM5 Gold I have to buy it?

Re: upgrade discount from MM4 Gold to MM5 Gold

by Peke » Mon Aug 30, 2021 7:54 pm

Hi,
If you have not received any, just open sales support ticket and give us info to help track your purchase, which is needed in order to resend you your discount coupon.

upgrade discount from MM4 Gold to MM5 Gold

by arthurian » Mon Aug 30, 2021 7:47 pm

How do i get discount voucher on number for discount when up grading to MM5Gold please

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