by Barry4679 » Sun Apr 25, 2021 8:38 am
Peke wrote: ↑Sat Apr 24, 2021 9:17 am
Please create debug log and open support ticket. We have never found out the exact cause why it happens sometimes.
I am running the production version from the new MM website, so is not a debug version.
When I go to the same artist lookup today, the lookup succeeds OK.
I have closed and opened MM5, and rebooted, since the problem yesterday.
Why guess would be that one of those things fixed it, because yesterday MM5 could access the art (ie. it downloaded the art when I pressed OK) ... but it was unable to display the art using your "show full size" option on the context menu.
[quote=Peke post_id=480629 time=1619273868 user_id=213]
Please create debug log and open support ticket. We have never found out the exact cause why it happens sometimes.
[/quote]
I am running the production version from the new MM website, so is not a debug version.
When I go to the same artist lookup today, the lookup succeeds OK.
I have closed and opened MM5, and rebooted, since the problem yesterday.
Why guess would be that one of those things fixed it, because yesterday MM5 could access the art (ie. it downloaded the art when I pressed OK) ... but it was unable to display the art using your "show full size" option on the context menu.