[quote=jimgibson post_id=473413 time=1602129546 user_id=96428]
But the iTunes sync does [u]not[/u] wipe out my MonkeyMedia music on the iPhone- like it does on the new iPad.
[/quote]

This is probably because you haven't synced your iPhone with iTunes ? Are you using iTunes 12.10.9.3 and MediaMonkey 4.1.30 ?
Does iTunes see tje music copied by MediaMonkey, I guess it does not?

But the iTunes sync does [u]not[/u] wipe out my MonkeyMedia music on the iPhone- like it does on the new iPad.

Yes, the models released before year 2018 did not exhibit this issue, but with iTunes 12.10.9.3 update all iOS devices are affected, so I guess that iTunes wipes music also from your iPhone 8 now.

Is the iPhone 8 is considered an older model?

[quote=jimgibson post_id=473387 time=1602024907 user_id=96428]
Hi,

Is there a reason why songs are not erased on my iPhone? All of the settings are the same.

Thanks,

Jim
[/quote]

Yes, the older models (before 2018) did not observe this issue, but starting from iTunes 12.10.9.3 all the iOS models does exhibit this issue.

Hi,

Is there a reason why songs are not erased on my iPhone? All of the settings are the same.

Thanks,

Jim

Hi Jim,
as for the issue of iTunes wiping music synced by MeidaMonkey.
This is known issue after a recent iTunes update and other apps are facing this as well, e.g. iMazing solves it by this KB article: https://support.imazing.com/hc/en-us/articles/203438436-How-to-prevent-iTunes-from-automatically-syncing-with-your-device-?mobile_site=true

I understand that it is limitation if you want to sync music by MediaMonkey and contact/calendars by iTunes.
I think that the solution would be to use iMazing for the contact/calendars sync.

Let us know how it works for you.

Hi, Rusy,

Thanks very for your response.

I unchecked the "Delete other files," in MediaMonkey, performed another sync and all the other songs are still on the iPad. FLAC was also checked and all the songs are still there on the iPad.

The deleting of songs on the iPad is occurring when I do an iTunes sync (to update my contacts and calendars) even when "Manually manage my music and videos" is checked in iTunes.

Jim

Hi Jim,

Thanks for the debug log you sent. It seems to show that _MediaMonkey_ is deleting many files from the iPad as part of the sync operation. Could it be that the sync profile for the iPad is configured to do so? e.g. in the Auto-Sync (--> Device) tab of the sync profile, is 'delete other files and playlists from the device enabled' ?

OR could it be that you're not seeing content that has been synced to the iPad because Options > Auto-Conversion isn't set to convert unsupported formats (e.g. FLAC) to a format that the iPad can read?

-Rusty

Hi Rusty,

I just reviewed those iPad iTune settings and they are all unchecked.

Thanks,

Jim

Hi Jim,

Can you confirm the iTunes settings for each of 'Sync Music', 'Sync Movies', 'Sync TV Shows', and 'Sync Photos' on the iPad ?

Thanks.

-Rusty

This problem was occurring prior to installation of the beta version, which was only installed so that MediaMonkey could "see" the iPad.

Capture the iPad sync in a debug log (step 4b) and send it to support@mediamonkey.com: https://www.mediamonkey.com/forum/viewtopic.php?f=6&t=341

MM: 4.1.30.1912
iTunes: 12.10.9.3

Which version of MediaMonkey and iTunes?