IOS5 Sync Incredibly Slow on 4s [SOLVED]

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Expand view Topic review: IOS5 Sync Incredibly Slow on 4s [SOLVED]

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Wed Jun 18, 2014 7:39 pm

Ludek wrote:
sdudley7 wrote: It never fixed it for me. I've been using the iTunes / MM plugin and just running an old version of MediaMonkey.
You confirmed via ticket QQY-715469 final success so I considered the problem as resolved.
If you still have issues, try generate log using newest MM build and send to eSupport to see if we can do something about the issue on MM side.
Thanks Ludek. Something with the 4s it will have a successful sync after restoring but after that it has about a 30% success ratio.

Re: [IOS5] Sync Incredibly Slow on 4s

by Ludek » Wed Jun 18, 2014 4:35 pm

sdudley7 wrote: It never fixed it for me. I've been using the iTunes / MM plugin and just running an old version of MediaMonkey.
You confirmed via ticket QQY-715469 final success so I considered the problem as resolved.
If you still have issues, try generate log using newest MM build and send to eSupport to see if we can do something about the issue on MM side.

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Thu Jun 12, 2014 11:35 am

nohitter151 wrote:
rscoville82 wrote:So there is no solution as yet? I'm current on MM Pro. IPad Sync is not fast, but acceptable; iPhone sync is snail-like - unusable. Help
It says the issue was resolved in Mediamonkey 4.1.
It never fixed it for me. I've been using the iTunes / MM plugin and just running an old version of MediaMonkey.

Re: [IOS5] Sync Incredibly Slow on 4s

by nohitter151 » Wed Jun 11, 2014 5:37 pm

rscoville82 wrote:So there is no solution as yet? I'm current on MM Pro. IPad Sync is not fast, but acceptable; iPhone sync is snail-like - unusable. Help
It says the issue was resolved in Mediamonkey 4.1.

Re: [IOS5] Sync Incredibly Slow on 4s

by rscoville82 » Wed Jun 11, 2014 3:55 pm

So there is no solution as yet? I'm current on MM Pro. IPad Sync is not fast, but acceptable; iPhone sync is snail-like - unusable. Help

Re: [IOS5] Sync Incredibly Slow on 4s

by Ludek » Wed Jan 30, 2013 12:44 pm

Info for others:
This particular issue was resolved via the eSupport ticket with sdudley7, details here:
http://www.ventismedia.com/mantis/view.php?id=10465

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Sun Jan 27, 2013 10:05 am

Ludek wrote:OK, so you are saying that whatever you do, MM copy just 0 byte files to the iTunes_Control/Music/F04/ ?

Are you using auto-sync or Send to -> iPhone (via right-clik on track)?

Please:
1. Connect iPhone 4s 64GB
2. Start DbgView
3. Start MM build 1622
4. Select e.g. 3 songs, rigth-click on them and Send to -> iPhone (synchronize)
5. Save the log and attach


Thank you.
Attempted 3 songs right click send to -> iPhone. Result was grayed files. Uploaded the Debug information in ticket QQY-715469

http://www.mediamonkey.com/support/inde ... entid=5413

Re: [IOS5] Sync Incredibly Slow on 4s

by Ludek » Fri Jan 25, 2013 4:28 pm

OK, so you are saying that whatever you do, MM copy just 0 byte files to the iTunes_Control/Music/F04/ ?

Are you using auto-sync or Send to -> iPhone (via right-clik on track)?

Please:
1. Connect iPhone 4s 64GB
2. Start DbgView
3. Start MM build 1622
4. Select e.g. 3 songs, rigth-click on them and Send to -> iPhone (synchronize)
5. Save the log and attach


Thank you.

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Fri Jan 25, 2013 3:45 pm

Ludek wrote:
sdudley7 wrote:Tested 1622 again with a small playlist. Sync finished all the way but all files gray. All songs are in the iTunes_Control/Music directory but 0 bytes.

Tried syncing one song, same result.
Strange, are the results still same that
32GB iPhone 4s - Success
64GB iPhone 4s - No Success
?

i.e. You cannot sync even one single track to "64GB iPhone 4s" even if you sync the same file without a problem to "32GB iPhone 4s" on the same computer, same iTunes and same iOS versions ?

Could you try to
1. Restore the 64GB iPhone 4s
2. Sync one track to see if it works
3. Sync the same amount of tracks (and same tracks) as to the 32 GB version to see if it works
4. Sync the 64 GB up to the capacity

Because it sounds like it is able to sync 32 GB of tracks, but is not able to sync 64 GB, can you confirm?
It is the only difference I see.

Does iTunes sync work fine to sync 64 GB?

Another cause could be USB connection, I saw some reports where users had iPhone connected via USB hub and connecting it directly or to another USB port solved the troubles, but I guess you use the same USB port for both devices?
Yes, exact same results. I restored before testing.

I switched cables and also switched to my laptop. The strange thing is, the farthest I got it to sync was one file out of 10. I tried to duplicate that run and run it again but it went back to syncing zero files. The 32 GB syncs fine, no errors whatsoever. Syncing with the same library and files, the 32 GB is good.

The 64 GB also syncs with iTunes fine. When I do the "Sync one file from iTunes then sync with MediaMonkey" trick the only file that plays is the one synced with iTunes.

Re: [IOS5] Sync Incredibly Slow on 4s

by Ludek » Fri Jan 25, 2013 12:59 pm

sdudley7 wrote:Tested 1622 again with a small playlist. Sync finished all the way but all files gray. All songs are in the iTunes_Control/Music directory but 0 bytes.

Tried syncing one song, same result.
Strange, are the results still same that
32GB iPhone 4s - Success
64GB iPhone 4s - No Success
?

i.e. You cannot sync even one single track to "64GB iPhone 4s" even if you sync the same file without a problem to "32GB iPhone 4s" on the same computer, same iTunes and same iOS versions ?

Could you try to
1. Restore the 64GB iPhone 4s
2. Sync one track to see if it works
3. Sync the same amount of tracks (and same tracks) as to the 32 GB version to see if it works
4. Sync the 64 GB up to the capacity

Because it sounds like it is able to sync 32 GB of tracks, but is not able to sync 64 GB, can you confirm?
It is the only difference I see.

Does iTunes sync work fine to sync 64 GB?

Another cause could be USB connection, I saw some reports where users had iPhone connected via USB hub and connecting it directly or to another USB port solved the troubles, but I guess you use the same USB port for both devices?

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Wed Jan 23, 2013 8:09 pm

Tested 1622 again with a small playlist. Sync finished all the way but all files gray. All songs are in the iTunes_Control/Music directory but 0 bytes.

Tried syncing one song, same result.

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Wed Jan 23, 2013 7:44 am

Attempted to sync in 1622 last night. Failed at about 1400 files and all songs were gray. Uploaded debug file

Re: [IOS5] Sync Incredibly Slow on 4s

by Lowlander » Thu Jan 17, 2013 12:15 pm

Note that iOS syncing will be fixed on build 1620.
Ludek wrote:Note that I fixed today a regression in 4.1 related to iOS5/iOS6 sync: http://www.ventismedia.com/mantis/view.php?id=10343

So please test build 1620 once the build will be available (usually in several days)

Re: [IOS5] Sync Incredibly Slow on 4s

by sdudley7 » Thu Jan 17, 2013 7:51 am

Thanks guys,

Just a quick update. While troubleshooting on my end. I switched the cable and changed the USB it was plugged to. This seemed to speed up the sync process tremendously but it still crashed around 800 files and all files that it synced were still grey. I submitted a debug with my email.

Re: [IOS5] Sync Incredibly Slow on 4s

by Ludek » Tue Jan 15, 2013 1:25 pm

Note that I fixed today a regression in 4.1 related to iOS5/iOS6 sync: http://www.ventismedia.com/mantis/view.php?id=10343

So please test build 1620 once the build will be available (usually in several days)

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