by jza80 » Sun Feb 09, 2014 7:15 pm
Just installed 4.1.0.1692, MM shows my iPhone5 (ios 7.0.4) as present but no song info displays (music, artists, etc. are all empty). This is despite the fact that my phone memory is maxed out from syncing awhile back with an earlier version (4.1.0.1683) MM and multiple duplicate copies of songs being copied to the phone (see below). I need to get a way to access my music library in MM so that I can delete the hundreds of duplicate songs and finish syncing the missing songs that did not sync during my last attempt.
Another unrelated issue is that somehow MM has created duplicates of many songs seemingly at random (some albums have 4-5 copies of the same song, others have only a single copy). The problem is, it seems that if delete any one of the copies, all copies are gone. And if I remove a copy from the library (and leave it on the computer), the next time I do a music search (for example, if I download a song from iTunes), then all the copies reappear. This is a big problem, it takes forever to remove the duplicates from the library. I am sure this was caused by me doing something wrong at some point but there must be a way to fix it. This issue occurred prior to my iPhone 5 purchase (and the issue above).
Any help would be greatly appreciated!
EDIT: I just noticed that when I connect my iPhone to my PC, a songlist displays for a fraction of a second while MM is scanning the phone, then it disappears. But the songlist will not redisplay unless I disconnect and reconnect the phone, then only for a moment again.
Just installed 4.1.0.1692, MM shows my iPhone5 (ios 7.0.4) as present but no song info displays (music, artists, etc. are all empty). This is despite the fact that my phone memory is maxed out from syncing awhile back with an earlier version (4.1.0.1683) MM and multiple duplicate copies of songs being copied to the phone (see below). I need to get a way to access my music library in MM so that I can delete the hundreds of duplicate songs and finish syncing the missing songs that did not sync during my last attempt.
Another unrelated issue is that somehow MM has created duplicates of many songs seemingly at random (some albums have 4-5 copies of the same song, others have only a single copy). The problem is, it seems that if delete any one of the copies, all copies are gone. And if I remove a copy from the library (and leave it on the computer), the next time I do a music search (for example, if I download a song from iTunes), then all the copies reappear. This is a big problem, it takes forever to remove the duplicates from the library. I am sure this was caused by me doing something wrong at some point but there must be a way to fix it. This issue occurred prior to my iPhone 5 purchase (and the issue above).
Any help would be greatly appreciated!
EDIT: I just noticed that when I connect my iPhone to my PC, a songlist displays for a fraction of a second while MM is scanning the phone, then it disappears. But the songlist will not redisplay unless I disconnect and reconnect the phone, then only for a moment again.