Mantis, our bug tracking system. Need to clean house

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Re: Mantis, our bug tracking system. Need to clean house

by Owyn » Fri Dec 05, 2008 6:37 pm

I just looked at all 3 items.

They are all Open with no developer assigned.

It is possible that the comment, "Setting this as urgent as part of the package of development-related features being added to this version of MM.", implies that work is being done without notes in Mantis, but, this seems unlikely.

Re: Mantis, our bug tracking system. Need to clean house

by nohitter151 » Fri Dec 05, 2008 6:37 pm

MoDementia wrote:The status hasn't been changed to resolved even though I believe the problems have been fixed
I see.

Re: Mantis, our bug tracking system. Need to clean house

by MoDementia » Fri Dec 05, 2008 6:24 pm

The status hasn't been changed to resolved even though I believe the problems have been fixed

Re: Mantis, our bug tracking system. Need to clean house

by nohitter151 » Fri Dec 05, 2008 6:16 pm

MoDementia wrote:So I have some time to try and match my Wish and Bug Tracking to Mantis Tracking Numbers but the first few "bugs" I looked at have already been resolved?

0001901
0001552
0001471

I'm not really looking forward to going through 700+ open tickets, please don't make me waste my time on old resolved/irrelevant numbers :(
What do you mean? The three topics mentioned above are not resolved, they're just entered into Mantis for tracking. Just look at the status.

[State] - Action:
[None]- Bug report entered (Moderator/Tester or Dev team). If it is a regression from a previous version, then indicate '(regression)' in the title.
[New] - Bug is prioritized and Assigned or Resolved [Duplicate, Won't fix] (Product/Dev Manager).
- 'Immediate' bugs must be resolved, 'Urgent' bugs should be resolved, any lower priority is nice to have.
[Assigned] - Bug is Resolved [Fixed, Cannot Reproduce] or transferred for more Feedback (Developer)
[Feedback] - Bug-related questions are clarified (Moderator/Tester, Product Manager, Developer) or Resolved (Developer)
[Resolved] - Bug tested and Closed with comment 'Verified in build xxxx' OR Reopened:Feedback (Moderator/Tester).
- If additional documentation is required, bug is tagged with 'todoc' (Moderator/Tester).
- Also, bug description should be updated if necessary to ensure that it is clear and accurate since it will go directly to the changelog.
- If the issue is resolved but there are associated issues that are somewhat independent of the original bug, then a new bug can be opened.
[Closed] - What's New is updated (Product Manager)

Mantis, our bug tracking system. Need to clean house

by MoDementia » Fri Dec 05, 2008 6:09 pm

So I have some time to try and match my Wish and Bug Tracking to Mantis Tracking Numbers but the first few "bugs" I looked at have already been resolved?

0001901
0001552
0001471

I'm not really looking forward to going through 700+ open tickets, please don't make me waste my time on old resolved/irrelevant numbers :(

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