by Ludek » Wed Jun 02, 2021 2:41 pm
Hi,
analyzing your stuff now and seeing that your iTunes_Music_Library.xml does include the artist info / metadata.
But your debug log (MM5 DeB 5-30-21.LOG) wasn't generated using debug build -- so I cannot see what happened during the import from iTunes:
1) Please download and isntall this debug build:
https://www.mediamonkey.com/beta/MediaM ... _Debug.exe
2) Run DbgView
3) Import the iTunes_Music_Library.xml (Add/Rescan > [x] Imports files, playlists from othe applications > [x] iTunes)
4) Save the ouput from the DbgView app to a file, compress it (rar/zip) and attach to the eSupport ticket
If the file is too large ( > 2MB) then upload the file to a free file hosting service (DropBox, RapidShare, FileDropper, MediaFire, ...) and share just the link to the file
Thanks!
Hi,
analyzing your stuff now and seeing that your iTunes_Music_Library.xml does include the artist info / metadata.
But your debug log (MM5 DeB 5-30-21.LOG) wasn't generated using debug build -- so I cannot see what happened during the import from iTunes:
1) Please download and isntall this debug build: https://www.mediamonkey.com/beta/MediaMonkey_5.0.1.2410_Debug.exe
2) Run DbgView
3) Import the iTunes_Music_Library.xml (Add/Rescan > [x] Imports files, playlists from othe applications > [x] iTunes)
4) Save the ouput from the DbgView app to a file, compress it (rar/zip) and attach to the eSupport ticket
If the file is too large ( > 2MB) then upload the file to a free file hosting service (DropBox, RapidShare, FileDropper, MediaFire, ...) and share just the link to the file
Thanks!