Possible problem with Chromecast feature [#18152]

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Expand view Topic review: Possible problem with Chromecast feature [#18152]

Re: Possible problem with Chromecast feature [#18152]

by Peke » Sun Aug 01, 2021 5:00 pm

Hi,
Thank you for update, patience and help to get to bottom of it.

Re: Possible problem with Chromecast feature [#18152]

by cbeschler » Sun Aug 01, 2021 2:19 pm

Peke, I apologize for the delayed response. I tried it with 2430 and it works perfectly! Thank you so much for the fix!!!

My best, Chris

Re: Possible problem with Chromecast feature

by Peke » Tue Jul 27, 2021 5:18 am

cbeschler wrote: Wed Jul 14, 2021 8:29 pm I followed the instructions above (installed MM5 2422_debug.exe) as well as downloaded DebugView. I have reproduced the error and sent the debug log named CHRIS-PC.LOG MM5 Chromecast.LOG. I received a confirmation that you have received it via ticket # 2133. Hope this helps.

Best regards, Chris
Can you please try with 2427 and let us know if it fixed the problem?

Re: Possible problem with Chromecast feature

by Ludek » Tue Jul 20, 2021 9:23 am

Re: Possible problem with Chromecast feature

by cbeschler » Wed Jul 14, 2021 8:29 pm

I followed the instructions above (installed MM5 2422_debug.exe) as well as downloaded DebugView. I have reproduced the error and sent the debug log named CHRIS-PC.LOG MM5 Chromecast.LOG. I received a confirmation that you have received it via ticket # 2133. Hope this helps.

Best regards, Chris

Re: Possible problem with Chromecast feature

by Lowlander » Wed Jul 14, 2021 11:58 am

Yes, you need to install the debug version, and you install it just like any update on top of the existing install. Once you're using the debug version of MediaMonkey, DebugView will be able to capture all that you're doing in MediaMonkey so the developers can analyze why this is happening in your setup.

Re: Possible problem with Chromecast feature

by dtsig » Wed Jul 14, 2021 5:57 am

yes .. install the latest Debug version to create a log. It is very safe

Re: Possible problem with Chromecast feature

by cbeschler » Tue Jul 13, 2021 9:31 pm

I tried Chromecast through the Sound Bar again tonight, with the same result. That is, instead of playing the next song, it cycles between o seconds and 1 second until I stop it. I would love to send a debug log. However, I read the instructions and have a question on how to do it. I've installed MM5 1.2422.exe, not _Debug.exe. Do I have to install _Debug.exe to create the debug log? If so, will it change the setup I currently have in MM5?

Re: Possible problem with Chromecast feature

by cbeschler » Tue Jul 13, 2021 7:29 pm

Playback is supposed to move to the next song.

Re: Possible problem with Chromecast feature

by Lowlander » Tue Jul 13, 2021 11:21 am

Debug log (step 4b) instructions: viewtopic.php?f=30&t=86643

Is playback supposed to finish at the end of this song or is it expected to switch to the next song?

Re: Possible problem with Chromecast feature

by Peke » Tue Jul 13, 2021 10:14 am

Hi,
That sounds a lot like a problem with communication MM <-> Bose.

Can you please Create debug log, using latest MM5 release, ZIP it and attach it to support ticket so that we can analyze?

Possible problem with Chromecast feature [#18152]

by cbeschler » Mon Jul 12, 2021 10:08 pm

I'm loving the new RC-6. However, I just discovered what may be a problem with the Chromecast feature. Specifically, I streamed a song to my Bose Sound Bar using the Chromecast feature. The song ended; however the MM5 time bar at the bottom kept bouncing back to one second, then to zero, then back to one second, etc. To stop this, I had to turn off the Chromecast feature. I don't know if anyone else has experienced this.

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