by rusty » Wed Mar 08, 2017 10:11 am
Troubleclef,
Sorry for the late response.
We receive 100's of logs per day. In order to analyze them we need you to indicate the log ID with your report so that we can find the relevant log. If anyone is experiencing this set of issues, it's most likely related to the fact that permissions aren't being granted for some reason. Please restart MMA, grant permissions when it (again) asks you to do so, then once you're back in the track browser, generate a log and post the log ID here. That should tell us why permissions aren't being granted correctly.
Thanks.
-Rusty
Troubleclef,
Sorry for the late response.
We receive 100's of logs per day. In order to analyze them we need you to indicate the log ID with your report so that we can find the relevant log. If anyone is experiencing this set of issues, it's most likely related to the fact that permissions aren't being granted for some reason. Please restart MMA, grant permissions when it (again) asks you to do so, then once you're back in the track browser, generate a log and post the log ID here. That should tell us why permissions aren't being granted correctly.
Thanks.
-Rusty