MMA Sync keeps failing [#17781]

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Expand view Topic review: MMA Sync keeps failing [#17781]

Re: MMA Sync keeps failing [#17781]

by Peke » Wed Jun 02, 2021 4:31 pm

CosmicKnowledge wrote: Wed Jun 02, 2021 12:01 pm
Peke wrote: Mon May 31, 2021 4:14 pm Hi,
If I got this correctly added as https://www.ventismedia.com/mantis/view.php?id=17956
MMA on the Sony device keeps failing during WiFi sync. It does not appear to be confined to a large 2 hr MP3 file... in this case, it's freezing with a small file. See log dump: MSKZXLCQYW

MMA says "waiting for file to convert (55/1006)".

Please ammend discrepancy report because right now it seems like it's related to large file sizes but it's not.
Fix possibly fix that issue also, we will reopen in 2411 tests show different results.

Re: MMA Sync keeps failing [#17781]

by CosmicKnowledge » Wed Jun 02, 2021 12:01 pm

Peke wrote: Mon May 31, 2021 4:14 pm Hi,
If I got this correctly added as https://www.ventismedia.com/mantis/view.php?id=17956
MMA on the Sony device keeps failing during WiFi sync. It does not appear to be confined to a large 2 hr MP3 file... in this case, it's freezing with a small file. See log dump: MSKZXLCQYW

MMA says "waiting for file to convert (55/1006)".

Please ammend discrepancy report because right now it seems like it's related to large file sizes but it's not.

Re: MMA Sync keeps failing [#17781]

by Ludek » Wed Jun 02, 2021 4:06 am

FYI: Will be fixed in 2411, details in https://www.ventismedia.com/mantis/view ... 956#c63632

Re: MMA Sync keeps failing [#17781]

by Peke » Mon May 31, 2021 4:14 pm

Hi,
If I got this correctly added as https://www.ventismedia.com/mantis/view.php?id=17956

Re: MMA Sync keeps failing [#17781]

by CosmicKnowledge » Sun May 30, 2021 8:48 pm

Peke wrote: Sun May 30, 2021 7:45 pm Hi,
I am unable to replicate on any of my Audiobooks (some are 9h long) with and without conversion.

Do you have Track conversion to MP3 320kbps for AudioBooks?
Please refer to the private message I just sent. I can reproduce this problem every time.

Re: MMA Sync keeps failing [#17781]

by Peke » Sun May 30, 2021 7:45 pm

Hi,
I am unable to replicate on any of my Audiobooks (some are 9h long) with and without conversion.

Do you have Track conversion to MP3 320kbps for AudioBooks?

Re: MMA Sync keeps failing

by CosmicKnowledge » Fri May 28, 2021 8:36 am

Ludek wrote: Fri Apr 30, 2021 2:56 am FYI: MMA 1.4.4.0952 is already available
But please update also MM5 to 5.0.1.2401 : https://www.mediamonkey.com/forum/viewt ... 53#p480853 (due to issue https://www.ventismedia.com/mantis/view.php?id=17781 that has been fixed in 5.0.1.2401)

And let us know whether the Wi-Fi sync is working for you finally,
thanks for your patience!
Also, on a cell phone, MMA fails to sync a 2 hour 320kpbs mp3. Debug log = LTLWJXG66N

Re: MMA Sync keeps failing

by CosmicKnowledge » Thu May 27, 2021 6:50 pm

Ludek wrote: Fri Apr 30, 2021 2:56 am FYI: MMA 1.4.4.0952 is already available
But please update also MM5 to 5.0.1.2401 : https://www.mediamonkey.com/forum/viewt ... 53#p480853 (due to issue https://www.ventismedia.com/mantis/view.php?id=17781 that has been fixed in 5.0.1.2401)

And let us know whether the Wi-Fi sync is working for you finally,
thanks for your patience!
Ludek, please see my post immediately above. MMA failed again.

Re: MMA Sync keeps failing [#17781]

by CosmicKnowledge » Wed May 26, 2021 7:46 pm

Lowlander wrote: Wed May 26, 2021 5:25 pm It's available as beta which requires signing up to be a beta tester: https://www.mediamonkey.com/forum/viewt ... 21&t=89969
It got a little farther this time but it still died. MMA Debug Log = NEXYHLGTE9

Error = "Waiting for file to convert (55/7662)"
MMA latest. MM 5.0.1.2407. MM5 is not converting anything... it's not using the CPU the way it normally does when converting file format.

Re: MMA Sync keeps failing [#17781]

by Lowlander » Wed May 26, 2021 5:25 pm

It's available as beta which requires signing up to be a beta tester: https://www.mediamonkey.com/forum/viewt ... 21&t=89969

Re: MMA Sync keeps failing

by CosmicKnowledge » Wed May 26, 2021 3:34 pm

Ludek wrote: Fri Apr 30, 2021 2:56 am FYI: MMA 1.4.4.0952 is already available
But please update also MM5 to 5.0.1.2401 : https://www.mediamonkey.com/forum/viewt ... 53#p480853 (due to issue https://www.ventismedia.com/mantis/view.php?id=17781 that has been fixed in 5.0.1.2401)

And let us know whether the Wi-Fi sync is working for you finally,
thanks for your patience!
Hi. How do I update MMA? When I try to update it in Android Play it finds no updates.

Re: MMA Sync keeps failing

by Ludek » Fri Apr 30, 2021 2:56 am

FYI: MMA 1.4.4.0952 is already available
But please update also MM5 to 5.0.1.2401 : viewtopic.php?p=480853#p480853 (due to issue https://www.ventismedia.com/mantis/view.php?id=17781 that has been fixed in 5.0.1.2401)

And let us know whether the Wi-Fi sync is working for you finally,
thanks for your patience!

Re: MMA Sync keeps failing

by martin.bohac » Wed Apr 28, 2021 3:32 am

Hi new build MMA 1.4.4.952 will be available this week.
Thanks for your patience.

Re: MMA Sync keeps failing

by CosmicKnowledge » Tue Apr 27, 2021 9:59 am

Ludek wrote: Thu Apr 22, 2021 11:54 am Thanks for the MMW log.

The log confirmed a bug in the initial track pairing process MMW<>MMA that is fixed in MMA 1.4.4.952

Nevertheless the pairing process happens only on fresh installs of MMA/MMW or when you change the syncing MMW instance.
So I wonder what was your case? Couldn't it be that you upgraded MM4 --> MM5, but haven't imported the settings and database from MM4 thus also all the the sync data has been lost and the pairing process is needed on first sync with MM5?
If yes, then importing MM4's database should be a workaround for you and all the sync/pairing wouldn't be needed at all.

When I check the Google App Store for updates, there is no update. 1.4.3.0950

I imported MM4 a long time ago, and I've been an unpaid beta-tester / customer for MM5 for many months. I have no MM4 database to import since I've been managing music and syncing to various devices for months.

I just tried sync again and it did some things, but ultimately failed within 3 minutes. In the past I have been able to sync with this device but now it's a paperweight.

Re: MMA Sync keeps failing

by Ludek » Thu Apr 22, 2021 11:54 am

Thanks for the MMW log.

The log confirmed a bug in the initial track pairing process MMW<>MMA that is fixed in MMA 1.4.4.952

Nevertheless the pairing process happens only on fresh installs of MMA/MMW or when you change the syncing MMW instance.
So I wonder what was your case? Couldn't it be that you upgraded MM4 --> MM5, but haven't imported the settings and database from MM4 thus also all the the sync data has been lost and the pairing process is needed on first sync with MM5?
If yes, then importing MM4's database should be a workaround for you and all the sync/pairing wouldn't be needed at all.

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