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Artwork is not visible

Posted: Sun Jun 02, 2013 5:38 pm
by Peter E
Hi,

I installed the Media Monkey App on my Windows RT Tablet. It works fine, but the Artwork does not show up correctly.
The format of the files is .wma or .mp3 and the artwork of neither of them can be displayed in Media Monkey. In Windows Explorer everything is fine.
I restarted the app. I reinstalled the app. Nothing works.

Can please someone help me.

Re: Artwork is not visible

Posted: Sun Jun 02, 2013 5:44 pm
by Lowlander
Do you work with embedded or external art?

Re: Artwork is not visible

Posted: Mon Jun 03, 2013 7:41 am
by Peter E
embedded

Re: Artwork is not visible

Posted: Mon Jun 03, 2013 12:42 pm
by Lowlander
I'm unable to reproduce. You may want to send an affected file (over 2MB you'll need to use a file sharing site and add the link in the support ticket) to support: http://www.mediamonkey.com/support/inde ... &_a=submit

Re: Artwork is not visible

Posted: Tue Jun 04, 2013 2:48 pm
by Peter E
I saved one file in my Skydrive. Here is the Link:

http://sdrv.ms/18S5hQf

Re: Artwork is not visible

Posted: Tue Jun 04, 2013 3:08 pm
by Lowlander
MediaMonkey for Windows and Windows Media Player also don't see Art in this file. Are you sure Art is embedded in the file you shared?

Re: Artwork is not visible

Posted: Wed Jun 05, 2013 4:19 am
by MiPi
Yes, this file really does not contain any embedded album art.

Re: Artwork is not visible

Posted: Wed Jun 05, 2013 12:44 pm
by Peter E
Oh Sorry, i thought the artwork would be embedded, but it isn't.