Can't load MM
Moderator: Gurus
-
qazserd
Can't load MM
I have a 2.4 GHz Celeron Compaq running XP. The closest I can get to running MM is the splash screen as the application attempts to load. The splash stays for about 20 seconds and then disappears, and then ..... nothing, not even an error message. Does anyone have any ideas?
Please see this http://www.songs-db.com/forum/viewtopic.php?t=69 forum post and send us the resulting log, because it can help a lot in finding source of the problem.
Thanks,
Jiri
Thanks,
Jiri
-
qazserd
log as requested
I hope this means helps.
00000000 0.00000000 [1216] CShellExt::Initialize()
00000001 0.00021908 [1216] First file =
00000002 0.00036342 [1216] C:\Documents and Settings\Owner\My Documents\Temporary\MediaMonkey_Debug\MediaMonkey.exe
00000003 0.00050558 [1216]
00000004 0.00087482 [1216] CMF_NORMAL...
00000005 33.26589139 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000006 33.26590480 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000007 33.26592292 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000008 33.33220685 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000009 33.33221944 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000010 33.33223860 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000011 33.51659529 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000012 33.51660682 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000013 33.51662832 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000014 33.57896336 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000015 33.57897451 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000016 33.57899516 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000017 33.75574071 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000018 33.75575352 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000019 33.75577442 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000020 33.81810179 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000021 33.81811334 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000022 33.81813494 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000023 35.04087612 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000024 35.04088846 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000025 35.04090908 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000026 35.09938332 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000027 35.09939510 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000028 35.09941510 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000029 35.23344752 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000030 35.23345985 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000031 35.23347870 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000032 35.29966374 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000033 35.29967521 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000034 35.29969618 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000035 35.41816582 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000036 35.41817847 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000037 35.41819572 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000038 35.49608938 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000039 35.49610122 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000040 35.49612218 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000041 45.09961252 [1840] InstanceManager - registering class.
00000042 45.09985303 [1840] InstanceManager - creating mutex.
00000043 45.10006763 [1840] InstanceManager - creating window.
00000044 45.10036712 [1840] InstanceManager - releasing mutex.
00000045 45.10229743 [1840] Received command line: '"C:\Program Files\MediaMonkey\MediaMonkey.exe" '
00000046 45.22334479 [1840] Application was inicialized
00000047 45.22354381 [1840] Version: 2.0.1
00000048 45.27528064 [1840] Splash screen was shown.
00000049 45.79690987 [1840] Going to start drive update thread.
00000050 45.79732212 [1840] Going to read toolbar positions.
00000051 45.79818341 [1840] Going to drag cursors.
00000052 45.79843157 [1840] Thread has started 1400
00000053 45.79862869 [1840] Thread registered, going to initialize 1400
00000054 45.79996474 [1840] Going to read ini settigs.
00000055 45.80745850 [1840] Thread initialized 1400
00000056 45.96733537 [1840] Going to init DB.
00000057 45.96755788 [1840] DB - Going to Open.
00000058 46.00397742 [1840] DB - Opened.
00000059 46.00429572 [1840] Going to check DB version.
00000060 46.02809930 [1840] 0 DB open SQL: SELECT * FROM DBInfo
00000061 46.04875512 [1840] 0 DB lock finished, took 48872704.
00000062 46.04928254 [1840] 0 DB open SQL: SELECT * FROM Medias WHERE TurnedSN<>0
00000063 46.10740588 [1840] 0 DB lock finished, took 138467440.
00000064 46.10823285 [1840] Going to do the first time actions.
00000065 46.10849874 [1840] 0 DB open SQL: SELECT * FROM artists WHERE id=0
00000066 46.11107800 [1840] 0 DB lock finished, took 5579740.
00000067 46.11137600 [1840] 0 DB open SQL: SELECT * FROM albums WHERE id=0
00000068 46.11458155 [1840] 0 DB lock finished, took 7107192.
00000069 46.11491444 [1840] 0 DB open SQL: SELECT IdMedia FROM Medias WHERE DriveType = 12345
00000070 46.11792941 [1840] 0 DB lock finished, took 6597668.
00000071 46.11864112 [1840] Going to read DB structures.
00000072 46.11892039 [1840] 0 DB open SQL: SELECT * FROM Medias ORDER BY Medias.IDMedia
00000073 46.12356688 [1840] 0 DB lock finished, took 8052296.
00000074 46.12606463 [1840] 0 DB open SQL: SELECT * FROM Genres ORDER BY Genres.GenreName
00000075 46.13437891 [1840] 0 DB lock finished, took 5391956.
00000076 46.13672114 [1840] 0 DB open SQL: SELECT * FROM Genres ORDER BY Genres.IdGenre
00000077 46.14521350 [1840] 0 DB lock finished, took 5017544.
00000078 46.14528017 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 1 ORDER BY SortOrder
00000079 46.14848483 [1840] 0 DB lock finished, took 7129060.
00000080 46.14992494 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 2 ORDER BY SortOrder
00000081 46.15258591 [1840] 0 DB lock finished, took 5776184.
00000082 46.15399176 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 3 ORDER BY SortOrder
00000083 46.15691730 [1840] 0 DB lock finished, took 6369848.
00000084 46.15847893 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 4 ORDER BY SortOrder
00000085 46.16110210 [1840] 0 DB lock finished, took 5675048.
00000086 46.16261186 [1840] Going to update background.
00000087 46.26783614 [1840] Going to init help file.
00000088 46.26802397 [1840] Going to insert main tree nodes.
00000089 46.28403598 [1840] Going to load player skin.
00000090 46.28420873 [1840] Going to load format plug-ins.
00000091 46.28932102 [1840] Going to init tray icon.
00000092 46.30993589 [1840] Going to init scripts.
00000093 46.32473894 [1840] Going to init tree manager.
00000094 46.32941328 [1840] Going to init popup menu handler.
00000095 46.32964635 [1840] Main form initialized.
00000096 46.33074405 [1840] Player: Going to start plugin engine.
00000097 46.43452328 [1840] GetLastError() : error no. 57h
00000000 0.00000000 [1216] CShellExt::Initialize()
00000001 0.00021908 [1216] First file =
00000002 0.00036342 [1216] C:\Documents and Settings\Owner\My Documents\Temporary\MediaMonkey_Debug\MediaMonkey.exe
00000003 0.00050558 [1216]
00000004 0.00087482 [1216] CMF_NORMAL...
00000005 33.26589139 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000006 33.26590480 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000007 33.26592292 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000008 33.33220685 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000009 33.33221944 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000010 33.33223860 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000011 33.51659529 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000012 33.51660682 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000013 33.51662832 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000014 33.57896336 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000015 33.57897451 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000016 33.57899516 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000017 33.75574071 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000018 33.75575352 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000019 33.75577442 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000020 33.81810179 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000021 33.81811334 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x000E.
00000022 33.81813494 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000023 35.04087612 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000024 35.04088846 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000025 35.04090908 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000026 35.09938332 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000027 35.09939510 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000028 35.09941510 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000029 35.23344752 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000030 35.23345985 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000031 35.23347870 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000032 35.29966374 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000033 35.29967521 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000034 35.29969618 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000035 35.41816582 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000036 35.41817847 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000037 35.41819572 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000038 35.49608938 Ps2.Sys: ->> PS2_Callback_Service - Entered.
00000039 35.49610122 Ps2.Sys: --- PS2_Callback_Service - Received from i8042 = 0x001E.
00000040 35.49612218 Ps2.Sys: <<- PS2_Callback_Service - Left.
00000041 45.09961252 [1840] InstanceManager - registering class.
00000042 45.09985303 [1840] InstanceManager - creating mutex.
00000043 45.10006763 [1840] InstanceManager - creating window.
00000044 45.10036712 [1840] InstanceManager - releasing mutex.
00000045 45.10229743 [1840] Received command line: '"C:\Program Files\MediaMonkey\MediaMonkey.exe" '
00000046 45.22334479 [1840] Application was inicialized
00000047 45.22354381 [1840] Version: 2.0.1
00000048 45.27528064 [1840] Splash screen was shown.
00000049 45.79690987 [1840] Going to start drive update thread.
00000050 45.79732212 [1840] Going to read toolbar positions.
00000051 45.79818341 [1840] Going to drag cursors.
00000052 45.79843157 [1840] Thread has started 1400
00000053 45.79862869 [1840] Thread registered, going to initialize 1400
00000054 45.79996474 [1840] Going to read ini settigs.
00000055 45.80745850 [1840] Thread initialized 1400
00000056 45.96733537 [1840] Going to init DB.
00000057 45.96755788 [1840] DB - Going to Open.
00000058 46.00397742 [1840] DB - Opened.
00000059 46.00429572 [1840] Going to check DB version.
00000060 46.02809930 [1840] 0 DB open SQL: SELECT * FROM DBInfo
00000061 46.04875512 [1840] 0 DB lock finished, took 48872704.
00000062 46.04928254 [1840] 0 DB open SQL: SELECT * FROM Medias WHERE TurnedSN<>0
00000063 46.10740588 [1840] 0 DB lock finished, took 138467440.
00000064 46.10823285 [1840] Going to do the first time actions.
00000065 46.10849874 [1840] 0 DB open SQL: SELECT * FROM artists WHERE id=0
00000066 46.11107800 [1840] 0 DB lock finished, took 5579740.
00000067 46.11137600 [1840] 0 DB open SQL: SELECT * FROM albums WHERE id=0
00000068 46.11458155 [1840] 0 DB lock finished, took 7107192.
00000069 46.11491444 [1840] 0 DB open SQL: SELECT IdMedia FROM Medias WHERE DriveType = 12345
00000070 46.11792941 [1840] 0 DB lock finished, took 6597668.
00000071 46.11864112 [1840] Going to read DB structures.
00000072 46.11892039 [1840] 0 DB open SQL: SELECT * FROM Medias ORDER BY Medias.IDMedia
00000073 46.12356688 [1840] 0 DB lock finished, took 8052296.
00000074 46.12606463 [1840] 0 DB open SQL: SELECT * FROM Genres ORDER BY Genres.GenreName
00000075 46.13437891 [1840] 0 DB lock finished, took 5391956.
00000076 46.13672114 [1840] 0 DB open SQL: SELECT * FROM Genres ORDER BY Genres.IdGenre
00000077 46.14521350 [1840] 0 DB lock finished, took 5017544.
00000078 46.14528017 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 1 ORDER BY SortOrder
00000079 46.14848483 [1840] 0 DB lock finished, took 7129060.
00000080 46.14992494 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 2 ORDER BY SortOrder
00000081 46.15258591 [1840] 0 DB lock finished, took 5776184.
00000082 46.15399176 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 3 ORDER BY SortOrder
00000083 46.15691730 [1840] 0 DB lock finished, took 6369848.
00000084 46.15847893 [1840] 0 DB open SQL: SELECT * FROM Lists WHERE IDListType = 4 ORDER BY SortOrder
00000085 46.16110210 [1840] 0 DB lock finished, took 5675048.
00000086 46.16261186 [1840] Going to update background.
00000087 46.26783614 [1840] Going to init help file.
00000088 46.26802397 [1840] Going to insert main tree nodes.
00000089 46.28403598 [1840] Going to load player skin.
00000090 46.28420873 [1840] Going to load format plug-ins.
00000091 46.28932102 [1840] Going to init tray icon.
00000092 46.30993589 [1840] Going to init scripts.
00000093 46.32473894 [1840] Going to init tree manager.
00000094 46.32941328 [1840] Going to init popup menu handler.
00000095 46.32964635 [1840] Main form initialized.
00000096 46.33074405 [1840] Player: Going to start plugin engine.
00000097 46.43452328 [1840] GetLastError() : error no. 57h
Thanks for the log, it definitely helps to localize the problem. It looks like there isn't anything wrong in MediaMonkey, but that there is a problem in loading some of the plug-ins. It can be easily tested by renaming the 'Plugins' folder to another name (e.g. 'Plugins.off') and starting MediaMonkey. It certainly won't be able to play anything, but it should start up then. Subsequently you can try to disable individual plug-ins (using the similar renaming trick) to see which one causes the problem.
Thanks for the feedback,
Jiri
Thanks for the feedback,
Jiri
