Play number and last played not syncing from MMA

[TroubleClef]

For some tracks, the last played and play count are not syncing from MMA. Not sure if there is a pattern to it or not.

MMA version 2.0.0.1103

[Peke]

Hi,
I just tested using 2817 and 1103 and play counts were synced back.

[TroubleClef]

Hi,
I just tested using 2817 and 1103 and play counts were synced back.

Thanks for checking. In my case it seems to sync some tracks but not all. Any suggestions?

[Peke]

Hi,
Can you check if files that are not updated are the ones that are not synced with MM5?

[TroubleClef]

Hi,
Can you check if files that are not updated are the ones that are not synced with MM5?

I'm not sure I know how to do that. But I'm using MM4. The problem is play stats from MMA are not all syncing to files MM4.

[Peke]

Hi,
Then we have found the reason, MM4 had issues with not all metadata sync back is supported, which was fixed in MM5.

[TroubleClef]

Hi,
Then we have found the reason, MM4 had issues with not all metadata sync back is supported, which was fixed in MM5.

I see. Thank you.