New device not conecting to server (no accept dialog)

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Vantaj
Posts: 3
Joined: Fri Feb 26, 2021 2:24 pm

New device not conecting to server (no accept dialog)

Post by Vantaj »

My new tablet (Samsung SM-X200) seems to be invisible to MMW 5.

I have an old Samsung tablet and a Samsung phone that synch to MMW all the time. However, when I try to connect to the Media Server with the new tablet, I get "Synchronization refused by remote server."

I have rebooted both machines, checked the firewall, and even tried disabling it. Since the other two devices work, it seems like it must be something in the new tablet. I never get the "accept the connection" dialog on the server, and I don't get a device profile for the new tablet.

Any ideas?

Thanks,
Chuck Cooley
Westminster, Colorado
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
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Re: New device not conecting to server (no accept dialog)

Post by Peke »

Hi,
Go to tools -> Options -> Library -> Media Sharing -> MM library -> Configure and check if any client is unchecked and then on server tab you can use Tablet camera to scan QR code and see if you can Access MM5 server from Tablet default browser.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Vantaj
Posts: 3
Joined: Fri Feb 26, 2021 2:24 pm

Re: New device not conecting to server (no accept dialog)

Post by Vantaj »

Neat idea, but no success. When I pasted the URL from the QR into Open URL or file, nothing happened.

Thanks for getting back to me so quickly.

Cheers,
Chuck
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: New device not conecting to server (no accept dialog)

Post by Lowlander »

Peke
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Re: New device not conecting to server (no accept dialog)

Post by Peke »

Vantaj wrote: Mon Jun 05, 2023 5:22 pm Neat idea, but no success. When I pasted the URL from the QR into Open URL or file, nothing happened.
For me when I scan QR code with my phone camera it opens Chrome browser and content of my MM server info.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Vantaj
Posts: 3
Joined: Fri Feb 26, 2021 2:24 pm

Re: New device not conecting to server (no accept dialog)

Post by Vantaj »

Lowlander wrote: Mon Jun 05, 2023 6:11 pm In MMA2 you can scan the QR code to setup.

Do make sure that the client isn't disabled in MMW.

Also read: https://www.mediamonkey.com/support/kno ... ccessible/
I have done all those things. Other ideas?
Peke
Posts: 17484
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: New device not conecting to server (no accept dialog)

Post by Peke »

Hi,
Can you post a screenshot on what you get in phone browser after you open scanned QR code?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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