Page 1 of 1

Workaround for KB article link breakage?

Posted: Sat Dec 17, 2022 7:34 am
by chrisjj
Given KB article links seem to have been broken by a change of site (e.g. https://www.mediamonkey.com/support/?_m ... icleid=135 now lands on the Helpdesk (!) https://i.imgur.com/i79zRdy.png ) and the new search fails to find old article IDs ( https://i.imgur.com/WBKHoxR.png ) can anyone suggest how I can find an old article by ID?

I'm looking for article 135 which was present in 2011, referenced at https://www.mediamonkey.com/forum/viewt ... 5&start=75 .

Thanks.

Re: Workaround for KB article link breakage?

Posted: Sat Dec 17, 2022 1:38 pm
by Lowlander
That's not possible.

Re: Workaround for KB article link breakage?

Posted: Sat Dec 17, 2022 2:09 pm
by Peke
Hi,
Unfortunately there is no workaround, as we moved to different platform old referenced paths do not work.

Re: Workaround for KB article link breakage?

Posted: Sat Dec 17, 2022 3:55 pm
by chrisjj
Peke wrote: Sat Dec 17, 2022 2:09 pm Hi,
Unfortunately there is no workaround, as we moved to different platform old referenced paths do not work.
OK. Thanks.