I don't know if anyone else has noticed this, but:
If you have played music on your Creative Zen Vision M (ZVM) before starting to use MM, it will not recognize and transfer initial playcounts correctly.
Playcounts on the ZVM will not transfer until you play the track again or view its details (on the ZVM, going into the context menu of that track and choosing "View details").
In other words, for example:
A track has a playcount of 1 on the Zen, 0 in MM.
If you do nothing with this track on the Zen, it will never transfer the playcount to MM.
If you view the track's details on the Zen, it will have playcount 1 in MM after sync.
If you play it on the Zen, it will have playcount 2 in MM after sync.
MM does not recognize initial playcounts on the ZVM
Moderator: Gurus