Send album to Android crashes MM [#20544]
Moderator: Gurus
Send album to Android crashes MM [#20544]
v2829. MM5 attempts to send file then crashes(white screen) before completing the first file transfer. Problem is persistent.
David
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Windows 10
MM 5 Beta
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Windows 10
MM 5 Beta
Re: Send album to Android crashes MM
Hi,
Are you sending tracks over USB? If Yes it is possible that MTP driver crashes and Locks MM.
When this happen try to Send/Copy number of files using FIle explorer to Android device.
Are you sending tracks over USB? If Yes it is possible that MTP driver crashes and Locks MM.
When this happen try to Send/Copy number of files using FIle explorer to Android device.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Send album to Android crashes MM
I'm using a USB connection. If i Send files via Location -> local disk, transfer works ok. This involves an extra step of course. I would prefer to do the transfer directly from the MM library.
Is the FTP problem a windows or an MM issue? (or both)
Is the FTP problem a windows or an MM issue? (or both)
David
____________________________
Windows 10
MM 5 Beta
____________________________
Windows 10
MM 5 Beta
Re: Send album to Android crashes MM
MTP drivers is a device manufacturer problem on Windows: https://www.mediamonkey.com/support/kno ... ync-fails/
However if MediaMonkey itself crashes, please capture the crash in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
This will help a developer analyze why this happens on your setup.
However if MediaMonkey itself crashes, please capture the crash in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
This will help a developer analyze why this happens on your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Send album to Android crashes MM
Sounds like https://www.ventismedia.com/mantis/view.php?id=20544
which seems a regression introduced between builds 2819 and 2020, solving via eSupport ticket with another user experiancing the same issue
which seems a regression introduced between builds 2819 and 2020, solving via eSupport ticket with another user experiancing the same issue
Re: Send album to Android crashes MM
@Ludek
thanks
FYI - When i check my phone i see that the files & metadata were transferred ok. So it seems that MM crashes after completing the transfer?
thanks
FYI - When i check my phone i see that the files & metadata were transferred ok. So it seems that MM crashes after completing the transfer?
David
____________________________
Windows 10
MM 5 Beta
____________________________
Windows 10
MM 5 Beta