No sound

[koehjo]

I am a long time user of MM4 Gold and have enjoyed it a lot. I have not been able to use it for a couple of years, however.

Now that I am back to ripping files, I find that I cannot play any music. I can see the line that indicates a song is running when I hit Play Now but nothing is audible.

I use Windows 10 (with its most recent updates) and have repeatedly checked my sound settings and devices. I can play music on You Tube or Windows Media Player without any problems. Am I missing a setting?

I briefly checked MM5, which I have also installed (but am not yet using) and no sound there either.

Any ideas? I would greatly appreciate your help.

[Lowlander]

Start here: https://www.mediamonkey.com/support/kno ... corrupted/

It generally is because you've muted the MediaMonkey volume itself or the MediaMonkey volume in the Windows volume control.

[koehjo]

Thanks, Lowlander. I've been plugging away at this and you are right (as usual).

If I turn on MM and select a song and then go to Win. Master Volume I can hear the song.