Very strange. I have 1061 also but nothing about battery or background use. Just the crash log option.
That's because the current implementation removes the battery-de-optimization option if MMA is already set to 'unrestricted' in Android's battery options. We're aware that this isn't the most user-friendly approach and plan to improve on it
Very strange. I have 1061 also but nothing about battery or background use. Just the crash log option.
That's because the current implementation removes the battery-de-optimization option if MMA is already set to 'unrestricted' in Android's battery options. We're aware that this isn't the most user-friendly approach and plan to improve on it
-Rusty
Thanks. So does this mean MMA "thinks" it's already set to unrestricted? This is confusing because as I noted in an earlier post though, I can't seem to apply unrestricted settings to MMA the Android settings. Also, if true, it would mean there must be a different cause of the sync problem than the "timeout" idea suggested in an earlier post.
What does Android show when you Tap-hold on the MMA icon > Tap 'i' > Tap 'Battery' ? (it should indicate whether MMA is Unrestricted / Optimized / Restricted).
rusty wrote: ↑Mon Jan 23, 2023 2:17 am
What does Android show when you Tap-hold on the MMA icon > Tap 'i' > Tap 'Battery' ? (it should indicate whether MMA is Unrestricted / Optimized / Restricted).
-Rusty
Thanks. On the final screen there the "allow background activity" toggle is greyed out so I can't change it but it reads "background battery usage can't be restricted". Below that, the "optimize battery usage" setting reads "not optimized".
rusty wrote: ↑Tue Jan 24, 2023 8:47 pm
It tells us that the connection timeout is occurring for some reason other than this setting.
One other possibility: Samsung devices have a 'Power saving' tile in quick settings. Is that enabled?
-Rusty
No that setting is not enabled. Although, under device care>battery>power mode, the setting is "optimized" but as far as I can tell that is mostly dealing with screen brightness.
For what it's worth, I don't think I've ever changed the power settings and wasn't having this problem with MMA 1, and I don't have trouble with other apps continuing to function in the "background" or when the screen times out. This may not be related though.
The info on fixes for this version indicated failed downloads and sync failure would be addressed with this version. Was that supposed to address the problem I've been reporting here?
Hi,
2.0.0.1071 should be also available (as soon as Google authorize it), which have further optimization and fixes, along additional logged info in case of persisting issues like yours.
Would be great if you can generate new log using that version.
Peke wrote: ↑Sat Mar 04, 2023 8:08 am
Hi,
2.0.0.1071 should be also available (as soon as Google authorize it), which have further optimization and fixes, along additional logged info in case of persisting issues like yours.
Would be great if you can generate new log using that version.
I think it went on for the longest time yet this time and I started to think the issue was resolved. It downloaded about 460 tacks but did crash eventually.