MM "Not Responding" When Accessing CD/DVD Drive

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Mac Knight

MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight »

Briefly, whenever I try to use MM to access, burn to or rip from either of my drives (D:/E:), it immediately stops responding and stays in that condition until I reboot. All other software on my PC can access those drives without issue.

I am running MM 4.1.23.1881 on Windows 10 Pro v. 1803.

Thank you!
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander »

Capture this in a debug log (step 4b) and send the log to Support: https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69
Mac Knight

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight »

How do I include an image? I have no URL to upload to! MM stopped responding and that debug thing did nothing.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander »

Use a service like https://imgbb.com/ to upload the image you want to include here.
Mac Knight

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight »

What?! "You can’t post image, email or url links that are external to this domain. Please remove *******.com"
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander »

Probably because you're not a registered user to prevent spam.
Mac Knight
Posts: 2
Joined: Thu Mar 28, 2019 7:51 am

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight »

Registered. Still get "You can’t post image, email or url links that are external to this domain. Please remove *******.com"!
Peke
Posts: 17457
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Peke »

You can't attach to forum posts upload it somewhere like dropbox and copy share download link here or in PM directly to me.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Mac Knight
Posts: 2
Joined: Thu Mar 28, 2019 7:51 am

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Mac Knight »

Seriously?! Again, same thing. I cannot upload ANY sort of URL to my picture here ("You can’t post image, email or url links that are external to this domain. Please remove *******.com"), and now I have to write more posts just to use PM?! I have been a GOLD user for years and I am about ready to dump this program for something else! MM has suddenly become a fancy MP3 tagger. It even takes several minutes to start playing a song after I double-click it! Ugh.
Lowlander
Posts: 56491
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: MM "Not Responding" When Accessing CD/DVD Drive

Post by Lowlander »

We live in a world full of spam.

You can always contact Support itself: http://www.mediamonkey.com/support/inde ... ets/Submit
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