Error during creation of the main window
Moderator: Gurus
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Error during creation of the main window
Long-time user now getting "Error during creation of the main window" on attempted launch and the launch aborts. Have uninstalled and reinstalled twice, the last time using Iolo's Revo Uninstaller to remove any leftovers and rebooting before reinstalling. No change at all. Using Windows 10, fully updated. Any suggestions?
Re: Error during creation of the main window
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
MediaMonkey_4.1.23.1881, thanks.
Re: Error during creation of the main window
You can try running as Administrator or go to the install folder and run the MediaMonkey (non-skinned).exe version.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
I tried running as Administrator and mediamonkey(non-skinned).exe, to no effect. Thanks for the reply, though.
Re: Error during creation of the main window
Then capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
Ran debug version but no mediamonkey.elf file was created. It simply displays the error and aborts.
This error also was reported by bsomberg2 » Sat Feb 11, 2017 11:38 pm.
I am thinking about using Iolo's RevoUninstaller (again) to uninstall and scan to remove leftovers. Then I will back up the registry and use regedit to remove every reference to MediaMonkey in the registry before I reinstall. Does that sound reasonable? Thanks for your time.
This error also was reported by bsomberg2 » Sat Feb 11, 2017 11:38 pm.
I am thinking about using Iolo's RevoUninstaller (again) to uninstall and scan to remove leftovers. Then I will back up the registry and use regedit to remove every reference to MediaMonkey in the registry before I reinstall. Does that sound reasonable? Thanks for your time.
Re: Error during creation of the main window
Did you run DBGView and did it not capture info from MediaMonkey?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
I read up on DBGView online and fear that it is well beyond my technical expertise.
Re: Error during creation of the main window
Just download and run DBGView (It doesn't install). Then download and install and run MediaMonkey debug version. That's it. DBGView will capture what MediaMonkey is doing and once you encounter your problem you save the log in DBGView and attach that log to a Support Ticket.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
How do I attach a debug file?
Re: Error during creation of the main window
To a Support Ticket: http://www.mediamonkey.com/support/
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
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Re: Error during creation of the main window
I went through all of the steps to create a support ticket but it did not seem to work; i.e, I can't find it anywhere.
http://www.mediamonkey.com/support/staf ... View/37043
http://www.mediamonkey.com/support/staf ... View/37043
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Re: Error during creation of the main window
I finally reinstalled Windows 10 (the Bill Gates solution) and problem went away. Thanks to all who tried to help.