Track IDs/tracklisting not syncing correctly

Get answers about syncing the current release of MediaMonkey with iPods and other devices.

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doney6012
Posts: 16
Joined: Fri Oct 13, 2017 5:24 am
Location: Maitland, NSW

Track IDs/tracklisting not syncing correctly

Post by doney6012 » Mon Sep 24, 2018 5:35 am

I am using MMW 4.1.21.1875 on Windows 10 and MMA 1.3.3.0826 on Android 7.0 on a Moto G4 Plus syncing to a 64Gb SD card. Most files and playlists (95%) sync across fine, but the odd album has the tracklisting in an incorrect order. It appears that the affected files identify themselves as you can see in the photos below (note the different track number or lack thereof), but they don't seem to match up with how MMW shows their tags and sorts them. What could be the particular issue? Would it be something in the ID tag that's confusing the mobile app? Or something else?

Here are a few examples of how the albums appear on MMA, note the 3rd one specifically as I have a screenshot of how it is presented on MMW:
Image

The 3rd album on MMW:
Image

Thank you again, Deano

Lowlander
Posts: 46194
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Track IDs/tracklisting not syncing correctly

Post by Lowlander » Mon Sep 24, 2018 10:21 am

Select the affected files and use Tools > Advanced Tag Management > Synchronize Tags to update the tags in the files. Then remove a couple of the affected files from the device and sync them again. Does the problem persist?
Lowlander (MediaMonkey user since 2003)

doney6012
Posts: 16
Joined: Fri Oct 13, 2017 5:24 am
Location: Maitland, NSW

Re: Track IDs/tracklisting not syncing correctly

Post by doney6012 » Mon Sep 24, 2018 9:13 pm

Thanks Lowlander. This has appeared to work a few albums that I have tested. I'll go through all my albums when I get the chance and fix any more unresolved ones.

Thanks again for your help.

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