[SOLVED] transfer from old phone to a new phone

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bobwal

[SOLVED] transfer from old phone to a new phone

Post by bobwal »

i have mma pro , how do i transfer from an old android to a new android

thanks
Lowlander
Posts: 56645
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: transfer from old phone to a new phone

Post by Lowlander »

What are you trying to transfer exactly and do you have MMW?
clayboy
Posts: 7
Joined: Mon Jan 22, 2018 8:53 pm

Re: transfer from old phone to a new phone

Post by clayboy »

Hey, I'm having the same problem! I just bought a new Samsung Galaxy Note 8, and I transferred Mediamonkey from my old phone (a Galaxy S5) to my new one. But my Pro license didn't transfer. When I go to Google Play to reinstall my Pro license, it wants me to pay $3.99 again.

I have some other apps that I have upgraded to a "Pro" version, and when reinstalling on my new phone, Google Play just shows an "INSTALL" button - no charge.

What gives?
Peke
Posts: 17494
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: transfer from old phone to a new phone

Post by Peke »

Are you using same store account on both devices?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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clayboy
Posts: 7
Joined: Mon Jan 22, 2018 8:53 pm

Re: transfer from old phone to a new phone

Post by clayboy »

Yes, I am using the same Google Play account. The migration works for other "Pro" accounts I have. Just not Mediamonkey.
clayboy
Posts: 7
Joined: Mon Jan 22, 2018 8:53 pm

Re: transfer from old phone to a new phone

Post by clayboy »

Sorry, guys, I was mistaken. I have 2 Google accounts, and I used the wrong one. Once I logged into Google Play with the right one, Mediamonkey Pro reinstalled just fine.
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