Track # doesn't match file metadata

[Smelsela]

Hi there. I am hoping one of you wonderful peeps can help me out with this...

I have recently noticed that with one particular podcast that I have mp3s for, the track # in Mediamonkey does not match the track number that is being updated to the file's metadata in all cases. This seems to work with all the other podcasts that I have, and MOST of the episodes for that podcast are fine, but it looks like 37 files are incorrect. I attempted to use the "tag from filename" since I have the track # as part of the track's filename, and though they are still fine in the MMW server list, the numbers are still wrong in Windows Explorer. I tried manually changing the track #s in Windows Explorer, and that worked so that now the filename and the track # coincide (e.g. Filename include "070" and Track # is 70), but then it wiped out the formatting I prefer in MMW that has leading zeroes. Then I changed it back to 070 in MMW...but it changed the track number in Windows Explorer to #56...huh?

Any ideas on how I can go about fixing this?

[Lowlander]

Which version of MediaMonkey and what File Type(s)?

It could be that the file has multiple tags for Track# and that MediaMonkey isn't changing them all.

[Smelsela]

Sorry, should have included that info right off the bat!

MMW version is 4.1.17.1840 and the files are all .mp3. I was unaware that there could be multiple metadata tags... :S

[Lowlander]

There could, tagging has standards, but anyone can create any number of tags or use multiple standards within a single file. The fact that an old value returns kind of hints at that possibility for me.

Select some files (or one) in MediaMonkey, change the Track#, use File > Advanced Tag Management > Clear ID3v1 and v2 Tags and then File > Advanced Tag Management > Synchronize Tags. Does that give the desired results in both MediaMonkey and Explorer?

[Smelsela]

Nope. Still mismatched. I even tried using Windows Explorer to remove all the metadata information and create a copy of the file, then deleted the original file and renamed the copy to match the name of the original. The file showed blank metadata. But then when I synched the tags from MMW, it just copied back in the erroneous track #. Any other ideas? I'm assuming this is a problem with the files themselves...is there another software that will strip this information completely?

This isn't the end of the world. Fortunately MMW shows the correct Track # and that's my primary source of information...it's just irking me!

[Peke]

Hi,
Can you please open support ticket and supply us with sample file (if it is small eg. few MB) or supply us with download link where we ca get it for analyze?