404 not Found w/History of Rome Podcast

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lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

404 not Found w/History of Rome Podcast

Post by lindend »

Running MediaMonkey 4.1.8.1751 on Windows 7, 64-bit

The History of Rome Podcast

http://historyofrome.libsyn.com/rss

always returns a 404 Not Found Error

This podcast works in iTunes and RSS Feed readers
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: 404 not Found w/History of Rome Podcast

Post by Lowlander »

It works fine here testing with the latest MM 4.1.9 beta.
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Thanks. I'll try out the beta.
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Still seeing the error in 4.1.9.1762
Lowlander
Posts: 56465
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: 404 not Found w/History of Rome Podcast

Post by Lowlander »

Then capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=7&t=341
Peke
Posts: 17446
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Location: Earth
Contact:

Re: 404 not Found w/History of Rome Podcast

Post by Peke »

It work here also.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Logs captured and sent. Ticket created: #ZXU-295-86819
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

I got a response to the ticket via email, but there was no link to reply.

I tried to go to the ticket URL and got a ticket doesn't exist, so I'll reply here on the forum (for now).

I am able to view the podcast URL in both Firefox and Chrome (no 404 errors). On the same machine, I can enter the URL into iTunes and there's no problem.

Would you like me to try MediaMonkey on Android and see if it has the issue also?
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Note: I did change my email address since opening the ticket, but didn't change my username. Could that prevent me from viewing the ticket?
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: 404 not Found w/History of Rome Podcast

Post by Peke »

Internet explorer?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Did not try IE, but I will tonight and let you know what happens.
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

IE works with the URL along w/Chrome & Firefox.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: 404 not Found w/History of Rome Podcast

Post by Peke »

Ok, this then needs more testing, Replied in ticket with instructions.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
lindend
Posts: 18
Joined: Fri Jul 17, 2009 6:07 pm

Re: 404 not Found w/History of Rome Podcast

Post by lindend »

Unfortunately, I still can't reply to the ticket, it says there are no tickets in my account.

Remote debugging is not an option, sorry. As mentioned in the ticket update email, I can do Hangouts for IM interaction if you're interested.
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: 404 not Found w/History of Rome Podcast

Post by Peke »

Hi,
OK, matter of choice. I thought that direct connection with your full control over it can show more details why you can't enter podcast URL in MMW while anyone that tried it can.

IM talk would be too slow, due the quick compensation and log capturing/analyzing in real-time.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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