Last Resort !!! HD Tracks Download manager :(

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dogin
Posts: 7
Joined: Sun Feb 27, 2011 2:44 pm

Last Resort !!! HD Tracks Download manager :(

Post by dogin »

I have tried everything (reinstalling Java, using IE, Fire fox and Chrome browsers). All I get on download is a brief flash of a dos screen and no downloads. HDtracks has not responded to e-mails etc. I am using PC with win7. Even tried the free music sampler and dos screen stayed on a little longer but no download? Any suggestions appreciated,
Eyal
Posts: 3116
Joined: Sun Jun 26, 2005 9:27 am
Location: Québec

Re: Last Resort !!! HD Tracks Download manager :(

Post by Eyal »

You may wish to check on HDtracks' FAQ web site: https://www.hdtracks.com/index.php?file ... gename=faq
Q: Why isn't my Download Manager working?

A: If your Download Manager does not automatically launch and start downloading your order, please check your computer for the following:
- You have sufficient rights to write to the target directory
- You have enough free space on your hard drive
- You have not changed the name of the target directory (it is named My HDtracks Music by default).
- Your Internet connection is active and working
- HDtracks is up and running (click here to find out!)
- Your firewall is not blocking our servers (particularly if you are in an office environment).
- Your antivirus or Internet security program (such as Norton) is not blocking outgoing Internet connections.
- You have the latest version of Java installed.
I suppose with Win7 you have to run applications with administrator rights.
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dogin
Posts: 7
Joined: Sun Feb 27, 2011 2:44 pm

Re: Last Resort !!! HD Tracks Download manager :(

Post by dogin »

Yep, did all that and still no download manager. Thanks for reply
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