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MM "Not Responding" When Accessing CD/DVD Drive
Posted: Tue Mar 26, 2019 9:43 am
by Mac Knight
Briefly, whenever I try to use MM to access, burn to or rip from either of my drives (D:/E:), it immediately stops responding and stays in that condition until I reboot. All other software on my PC can access those drives without issue.
I am running MM 4.1.23.1881 on Windows 10 Pro v. 1803.
Thank you!
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Tue Mar 26, 2019 11:41 am
by Lowlander
Capture this in a debug log (step 4b) and send the log to Support:
https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Wed Mar 27, 2019 8:09 am
by Mac Knight
How do I include an image? I have no URL to upload to! MM stopped responding and that debug thing did nothing.
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Wed Mar 27, 2019 11:27 am
by Lowlander
Use a service like
https://imgbb.com/ to upload the image you want to include here.
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Wed Mar 27, 2019 3:38 pm
by Mac Knight
What?! "You can’t post image, email or url links that are external to this domain. Please remove *******.com"
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Wed Mar 27, 2019 3:56 pm
by Lowlander
Probably because you're not a registered user to prevent spam.
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Thu Mar 28, 2019 8:06 am
by Mac Knight
Registered. Still get "You can’t post image, email or url links that are external to this domain. Please remove *******.com"!
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Thu Mar 28, 2019 6:32 pm
by Peke
You can't attach to forum posts upload it somewhere like dropbox and copy share download link here or in PM directly to me.
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Fri Mar 29, 2019 7:41 am
by Mac Knight
Seriously?! Again, same thing. I cannot upload ANY sort of URL to my picture here ("You can’t post image, email or url links that are external to this domain. Please remove *******.com"), and now I have to write more posts just to use PM?! I have been a GOLD user for years and I am about ready to dump this program for something else! MM has suddenly become a fancy MP3 tagger. It even takes several minutes to start playing a song after I double-click it! Ugh.
Re: MM "Not Responding" When Accessing CD/DVD Drive
Posted: Fri Mar 29, 2019 11:47 am
by Lowlander
We live in a world full of spam.
You can always contact Support itself:
http://www.mediamonkey.com/support/inde ... ets/Submit