PLAYLISTS LOST on update

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jdub

PLAYLISTS LOST on update

Post by jdub » Wed Jul 18, 2018 11:35 pm

Just updated to the latest version of Mediamonkey 4.1.21.1875 and when the install completed all of my playlists (which I spent WEEKS putting together) were gone! I've been using media monkey for 14 years and this is the first time this has happened.

Is there any way to get my playlists back? There should have been some sort of warning on the install page to back up playlists prior to installing. Unacceptable!

Lowlander
Posts: 44972
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: PLAYLISTS LOST on update

Post by Lowlander » Thu Jul 19, 2018 11:37 am

See: www.mediamonkey.com/support/index.php?/ ... e/View/123

You may have installed Portable Install vs regular install or installed in the wrong location. The database generally remains on the PC, and as it has your Playlists you should be able to recover them.
Lowlander (MediaMonkey user since 2003)

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