ucrtbase.dll error when adding files to archive

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Alex.Kay
Posts: 2
Joined: Sat Oct 21, 2017 1:51 pm

ucrtbase.dll error when adding files to archive

Post by Alex.Kay »

Hello,

I've installed Windows 10. When adding files to my archive (auto moving to archiv folder based on rules)
the following windows pops up dozens of times:

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Peke
Posts: 17484
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: ucrtbase.dll error when adding files to archive

Post by Peke »

Based on screenshot I see additional icon inserted in Form Window? You need to exclude MMW in the app (TeamViewer is know to have such option) inserting that icon as it is most likely causing MMW Skinning engine conflict resulting in crash.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Alex.Kay
Posts: 2
Joined: Sat Oct 21, 2017 1:51 pm

Re: ucrtbase.dll error when adding files to archive

Post by Alex.Kay »

thanks for your fast reply.

that icon is DisplayFusion to move the window to a different monitor.

I've closed DisplaFusion before starting MM - same error happens.

Those Error Popups don't appear when I select 'Playlists' in the Navigation tree on the left before I start dragging the files into MM which I want MM to add to the library.

Might be a problem with refreshing the library overwiew when/while adding files?
rusty
Posts: 8417
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: ucrtbase.dll error when adding files to archive

Post by rusty »

Hi Alex,

I'm not able to replicate this. Would you mind updating to MMW 4.1.19.1856 beta and see if the problem persists? Note that we expect to release 4.1.19 shortly--it's more stable than the current release.

If yes, could you please send a debug log? See details at: url=http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341
That'll give us the information needed to figure out why this is happening.

Thanks!

-Rusty
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