[SOLVED] Art not appearing in Now playing/Selected window

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[SOLVED] Art not appearing in Now playing/Selected window

Postby mrbucket » Mon Mar 27, 2017 5:40 am

For a few versions now, I've noticed artwork (selected or now playing) does not appear until you play THEN pause/stop.
I installed the full/paid ver 4.1.15.1830 today, hoping it would be fixed. Alas it's not :(
Also happens on my 'work' machine.
I guess it can't be too widespread given it hasn't made the forum already.
Can you reproduce?
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Re: Artwork not appearing in Now playing/Selected window

Postby Peke » Mon Mar 27, 2017 8:32 am

No I can't reproduce.
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Re: Artwork not appearing in Now playing/Selected window

Postby Lowlander » Mon Mar 27, 2017 12:10 pm

No, just playing (for Now Playing) or selecting (for Selected) does the trick here.

Are you playing files from the Library or from outside (My Computer node in MM or from Explorer)? If from the Library, start with running File > Maintain Library with complete optimization checked.
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Re: Artwork not appearing in Now playing/Selected window

Postby mrbucket » Tue Mar 28, 2017 6:32 am

I'm selecting/playing from the library node, not 'My Computer' node and not Explorer.
Have tried File -> Maintain Library -> Optimize database (complete).
Problem remains.
Should I try clearing db & rebuilding library? I don't really want to lose my playlists & device sync config tho.
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Re: Artwork not appearing in Now playing/Selected window

Postby Peke » Tue Mar 28, 2017 9:25 am

Hi,
If you want to rebuild Library I would suggest that you use latest MM5 (new one should be released today) where you have rebuild library. Then you can try to use that MM.DB in MMW 4.x and pleas make backups just in case.
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Re: Artwork not appearing in Now playing/Selected window

Postby mrbucket » Wed Mar 29, 2017 7:24 am

OK. I installed mm5 (ver released today) & copied mm4's db. Had an error with 'updating db to latest version'.
I let MM send the details to the mothership.
So, back to mm4. I renamed C:\Users\Vander\AppData\Roaming\MediaMonkey to *_backup so mm4, when started, treated as a new install.
I scanned my music folder and I no longer have the problem. Artwork appears when selected/played.
I can't screw up my playlists by removing my main music folder from the db tho, so I might just live with it :-/
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Re: Artwork not appearing in Now playing/Selected window

Postby Peke » Sat Apr 08, 2017 7:15 pm

mrbucket wrote:OK. I installed mm5 (ver released today) & copied mm4's db. Had an error with 'updating db to latest version'.
I let MM send the details to the mothership.
So, back to mm4. I renamed C:\Users\Vander\AppData\Roaming\MediaMonkey to *_backup so mm4, when started, treated as a new install.
I scanned my music folder and I no longer have the problem. Artwork appears when selected/played.
I can't screw up my playlists by removing my main music folder from the db tho, so I might just live with it :-/


Can you please open support ticket and attach compressed files MM.DB (MMW4.x), *.el/*.elf files from MM5 install folder so that we can see the reasons?
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Re: Artwork not appearing in Now playing/Selected window

Postby mrbucket » Sun Apr 09, 2017 1:23 am

I just raised a ticket. This appeared to work then...
We encountered a problem (cross-site request forgery detected); please try again
Sorry, we encountered a problem (invalid department). Please start over.
Can you see it?
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Re: Artwork not appearing in Now playing/Selected window

Postby Lowlander » Sun Apr 09, 2017 12:08 pm

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Re: Artwork not appearing in Now playing/Selected window

Postby mrbucket » Mon Apr 10, 2017 4:44 am

Failed again. It must not like my 14.6 mb MM.7z file.
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Re: Artwork not appearing in Now playing/Selected window

Postby Lowlander » Mon Apr 10, 2017 11:04 am

If it's larger than 2MB you'll need to upload to a file sharing like OneDrive or DropBox and then add the link to it in your Support Ticket.
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Re: Artwork not appearing in Now playing/Selected window

Postby mrbucket » Tue Apr 11, 2017 2:07 am

Done. Ticket ID #FFB-783-13341
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Re: [SOLVED] Art not appearing in Now playing/Selected windo

Postby Peke » Tue Apr 18, 2017 2:35 pm

As database corruption happened in MMW 4.x I'm glad that rebuild MM.DB worked in MM5 so that resulted DB can be used in MMW 4.x.

Happy Monkeying.
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