Hangs on sync in Win 10

This forum is for reporting bugs in MediaMonkey for Windows 4. Note that version 4 is no longer actively maintained as it has been replaced by version 5.

Moderator: Gurus

terryo
Posts: 299
Joined: Thu Oct 06, 2011 9:11 pm

Hangs on sync in Win 10

Post by terryo »

During a USB3 sync, MMW 4.1.10.1769 hangs (observed for the third time tonight) at a track in the middle of sync for several hundred when connected to my Note 3 with MMA 1.1.3.0508

Invoking "Exit Explorer" turns off Explorer for 2-20 seconds. Explorer reappears on its own and then the synchronization resumes.

Took me a while to understand this intermittent pattern of behavior.

I haven't observed an activity sequence that provokes the initial hang.
Lowlander
Posts: 56590
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Hangs on sync in Win 10

Post by Lowlander »

Capture this in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewto ... ?f=7&t=341
terryo
Posts: 299
Joined: Thu Oct 06, 2011 9:11 pm

Re: Hangs on sync in Win 10

Post by terryo »

Guess I can download the debug version and send something. Syncs are now regularly hanging for 10 minutes and longer on the last playlist, even when only a single track has been added.
Peke
Posts: 17486
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Hangs on sync in Win 10

Post by Peke »

Please do, it should be fixed in 1778+ at least based on our tests.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
terryo
Posts: 299
Joined: Thu Oct 06, 2011 9:11 pm

Re: Hangs on sync in Win 10

Post by terryo »

MMW 4.1.10.1778 on Win 10
MMA 1.1.3.0529 on Note 3 (SM-900A)

Thought you might like to know USB sync is now working much better. It was still sticking in places with MMW 1778 and MMA 0529. I noticed indexing on my music library drive so I turned it off for everything on the drive. Now the USB sync appears to work smoothly and quickly for changes of 20-100 files and 2-3 playlists.

I haven't done any major swapping out of playlists. I'll be doing that later this week.
Peke
Posts: 17486
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Hangs on sync in Win 10

Post by Peke »

Great to hear that thank you for updates.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Post Reply