UPnP.dll is not compatible

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KurtBe
Posts: 12
Joined: Thu Sep 24, 2015 2:43 am

UPnP.dll is not compatible

Post by KurtBe »

Dear, since last update (1764) the install procedure halts upon every try. I finally installed by skipping the halted file and continue anyway.
Now upon starting MM I get "error:UPnP.dll is not compatible with this version of MM! Reinstall MM" But a reinstall only results in the install process halting a bit before halfway. So I find myself in a loop.
Years ago this happended as well and dissapeared with the next update...
I run Win 7.

Can you help?
Greets, Kurt
Lowlander
Posts: 56646
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: UPnP.dll is not compatible

Post by Lowlander »

Try restarting the PC and reinstalling. It worked fine for me.
KurtBe
Posts: 12
Joined: Thu Sep 24, 2015 2:43 am

Re: UPnP.dll is not compatible

Post by KurtBe »

If only life was so easy...
Restart and reinstall does not work. Tried several times. Also downloaded teh file a couple of times to make sure the download was(t faulty.

No, this is a more serious issue. My guess is that MM uses the UPnP.dll file from the older version.Question is why it will not install the new UPnP.dll...

Tnx for your reply though.
Gr, Kurt
nohitter151
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Location: NJ, USA
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Re: UPnP.dll is not compatible

Post by nohitter151 »

KurtBe wrote:
No, this is a more serious issue. My guess is that MM uses the UPnP.dll file from the older version.Question is why it will not install the new UPnP.dll...

Tnx for your reply though.
Gr, Kurt
Are you using the MM service? If so Upnp.dll is loaded in memory and so the file can't be replaced while installing.

You can kill the process manually via task manager.
MediaMonkey user since 2006
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Peke
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Re: UPnP.dll is not compatible

Post by Peke »

You can always try to use http://www.lockhunter.com/index.htm and see what is locking UPnP.dll and Kill Task.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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KurtBe
Posts: 12
Joined: Thu Sep 24, 2015 2:43 am

Re: UPnP.dll is not compatible

Post by KurtBe »

Thank you both for the reply.
I am indeed using MM service recently.
I will try to arrange things based on your suggestions after this reply.
Asuming I will solve the problem, does this mean I will have this problem any time I install a MM update and choose to use MM service?

Kind regards, and thanks again for the hints.
Kurt
KurtBe
Posts: 12
Joined: Thu Sep 24, 2015 2:43 am

Re: UPnP.dll is not compatible

Post by KurtBe »

Yes, I solved it.
I first tried to uninstall the service witin MM (Options/Mediasharing/install Services), but that did not work.
Going into taskmanager as Nohitter151 suggested, showed a MediaMonkey exe file under processes, which I stopped.
After that the update installed as it should.

There was no need for the lockhunter that Peke suggested. But thanks for the hint.

I hope I will still remeber this next time there is an update...
Greets,
Kurt
KurtBe
Posts: 12
Joined: Thu Sep 24, 2015 2:43 am

Re: UPnP.dll is not compatible

Post by KurtBe »

Hi Guys,

I am still grateful for the offered solution , because it is still applicable. Everytime I update MM, I've got to apply this solution.

I hope this helps others to.

Regards, Kurt
Peke
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Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: UPnP.dll is not compatible

Post by Peke »

Hi,
Service can't be uninstalled if installed and started by different user, but again users with admin access can kill process.

Unfortunately this is normal behavior and we can't do much about it. Thank you for confirming that process kill still works.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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