Missing Artwork

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Missing Artwork

Postby macmcd » Fri Feb 20, 2015 7:52 am

Using MM 4.1.6.1733 Debug in Portable mode. I had noticed this problem in the last few recent releases but can't be specific as to when it first occured.

In 'Show Art with Details' view, I noticed that a number of albums that I had previously edited, organized and added artwork were missing the thumbnail i.e. the generic grey disc with musical note was displayed. Right clicking in the thumbnail showed that there should be artwork associated with the album as the menu item '☑ Image 1: Cover (front)' is displayed. Selecting 'Edit Artwork Properties...' opens the Edit Properties dialogue at the Artwork tab but there is no associated artwork displayed(I always save them to tag with a non linked copy in the album folder). I then add the artwork back to the tag and everything is displayed normally.

A few notes;
1. The albums do not show up in 'Files to Edit/Unknown Artwork' nor in an advanced search using 'Status/hasn't Artwork'.
2. When synchronized to a mapped network drive, an album that is 'missing' the artwork in the main library has it displayed correctly in the new synchonized album tracks.
3. Running 'Maintain Library' with a complete database optimization does not fix the problem
4. Playing the problem tracks in VLC displays the artwork correctly.
5. A quick trawl through part of my library seems to indicate that it only affects flac files but it could be that I have not found any others at the moment.

So it appears that the artwork is associated to the tracks but for some reason MM has partially 'lost' the tag.
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Re: Missing Artwork

Postby Lowlander » Fri Feb 20, 2015 10:05 am

This will likely be hard to reproduce so it's best to capture this in a debug log (step 4b) and to send the log to support for analysis: viewtopic.php?f=7&t=341

As 4.1.6 is slated to be released very soon you may want to do it quickly, otherwise a fix will have to wait till the next beta round.
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Re: Missing Artwork

Postby macmcd » Fri Feb 20, 2015 11:45 am

Will do. Thanks.
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Re: Missing Artwork

Postby dtsig » Mon Mar 02, 2015 10:24 am

Are you talking about making a log?
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
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Re: Missing Artwork

Postby Maka » Sat Mar 05, 2016 1:16 pm

I have the same problem.
Is there a solution?

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Re: Missing Artwork

Postby Lowlander » Tue Mar 08, 2016 10:24 am

Which version of MediaMonkey?
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Re: Missing Artwork

Postby Maka » Sun Mar 27, 2016 8:39 am

I use 4.1.12.1785
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Re: Missing Artwork

Postby Lowlander » Wed Mar 30, 2016 4:15 pm

A debug log is still the best way to proceed.
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Re: Missing Artwork

Postby Guest » Mon Feb 13, 2017 5:28 am

I have Version: 4.1.14.1813.

I have several MP3s with embedded artwork. On some of the albums the problem occurs if the Artist(s) and Album artist(s) fields are the same. If I blank out the Album artist(s) fields the problem disappears.

On other albums this problem does not occur if the Artist(s) and Album artist(s) fields are the same.
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Re: Missing Artwork

Postby Peke » Wed Feb 22, 2017 9:04 pm

Please update to latest 4.1.15 which have improved album artist handling.
Best regards,
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