1708 Error box files to ID files

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chrisjj
Posts: 5007
Joined: Wed Feb 14, 2007 5:14 pm
Location: UK

1708 Error box files to ID files

Post by chrisjj »

This error dialog that appears e.g. upon MM exit during auto-sync, EDIT: or upon auto-sync without MM exit:

http://i.imgur.com/DJBVZRz.png

says

There was a problem converting the following file(s):
Problem
MediaMonkey is unable to decode this format.

and fails to ID the files.

Save as Playlist (thanks for that) saves some files.
Chris
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: 1708 Error box files to ID files

Post by dtsig »

I, personally, have never seen that during any Auto-Sync process. But i have seen it when trying to convert a vid from one format to another.. My guess is there was an audio file that might have been corrupted or in format mm doesn't handle(?). Probably best bet for this is create a debug log and create a support ticket
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig
chrisjj
Posts: 5007
Joined: Wed Feb 14, 2007 5:14 pm
Location: UK

Re: 1708 Error box files to ID files

Post by chrisjj »

dtsig wrote:I, personally, have never seen that during any Auto-Sync process.[.quote]

I guess that means you don't ever do MM exit during auto-sync.
dtsig wrote:My guess is there was an audio file that might have been corrupted or in format mm doesn't handle(?).
Thanks, but I think not, since the error does not occur on an auto-sync that completes.
Chris
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: 1708 Error box files to ID files

Post by dtsig »

Cool .. more information.
Try creating a debug log
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig
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