Latest MM crashes on CD RIP (Blue Screen)

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dlaloum
Posts: 2
Joined: Sat Nov 19, 2011 9:33 pm

Latest MM crashes on CD RIP (Blue Screen)

Post by dlaloum »

Running 4.1.3.1708
Have not CD Ripped in a while (couple of version updates?) - shortly after the most recent update, tried a CD RIP, and the machine blue screened after 10 tracks. (RIP to FLAC)

Tried different drive (I have two drives connected), also tried different CD's all with same results.

I then Ripped the CD using EAC and imported the FLAC's without any issues.
Lowlander
Posts: 56646
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: Latest MM crashes on CD RIP (Blue Screen)

Post by Lowlander »

Capture it in a debug log (step 4b), make sure to set DBGView to File > Log to File, and send the log to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
Peke
Posts: 17494
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: Latest MM crashes on CD RIP (Blue Screen)

Post by Peke »

And take a picture of BSOD to see what exactly crashed windows.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Trog
Posts: 2
Joined: Wed Nov 14, 2012 11:36 am
Location: Belgium

Re: Latest MM crashes on CD RIP (Blue Screen)

Post by Trog »

Hello,

I also have the same problem with gold version 4.1.3.1708. This did not happen with previous MM versions.

I tried with 3 different CD/DVD/BDVD drives from different brands with two configurations under Windows 7 Ultimate (PC Laptop and MacBook Pro w/ Parallels) and get very often blue screens. It depends on which CD I am ripping when selecting secure read (rip type). Format used is FLAC compression level 8.

The way to get around this issue for now is to select another rip type like jitter-corrected read which is much slower.

Trog
Peke
Posts: 17494
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
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Re: Latest MM crashes on CD RIP (Blue Screen)

Post by Peke »

Hi,
Can you install 4.1.2 (PORTABLE IN SEPARATE FOLDER) as in 4.1.3 we made small change in order to extended Audio CDs can be ripped also can you disable AnyDVD?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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How to attach PICTURE/SCREENSHOTS to forum posts
Trog
Posts: 2
Joined: Wed Nov 14, 2012 11:36 am
Location: Belgium

Re: Latest MM crashes on CD RIP (Blue Screen)

Post by Trog »

Hi Peke,

I ripped several CDs selecting secure read with MediaMonkey 4.1.2.1706 (portable mode) and did not encounter any blue screen issue (with and without AnyDVD on).

Best,

Trog
JimmyJam

Re: Latest MM crashes on CD RIP (Blue Screen)

Post by JimmyJam »

I had blue screen/physical dumps/crashes. I disabled AnyDYD and they stopped.
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