mm Runtime Error

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Valis
Posts: 4
Joined: Sun Oct 20, 2013 7:43 am

mm Runtime Error

Post by Valis »

This has been an issue since I updated to v4.1.

os win7 sp1

Image

I used to leave the older version of mm running permanently closed to tray other than when I was using it. This would run happily for months without ever turning the computer off.

Now the application can't run for more than a few hours without getting this:

Image

Any ideas?

ty
Lowlander
Posts: 56653
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: mm Runtime Error

Post by Lowlander »

Capture this in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69 so the developers can look into why this happens for you.
Valis
Posts: 4
Joined: Sun Oct 20, 2013 7:43 am

Re: mm Runtime Error

Post by Valis »

Okay, done and reported.

ty
Valis
Posts: 4
Joined: Sun Oct 20, 2013 7:43 am

Re: mm Runtime Error

Post by Valis »

Well, reported three crashes via the form but received no response so far.

However, I've now uninstalled/reinstalled mm which seems to have fixed the issue. I'll keep you informed.
Lowlander
Posts: 56653
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: mm Runtime Error

Post by Lowlander »

To get a response you'll need to open a support ticket with your debug log.
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