[SOLVED] Tags missing

Beta Testing for Windows Products and plugins

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rusty
Posts: 7267
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: Tags missing

Post by rusty » Fri Sep 20, 2019 12:36 pm

ah OK. Thanks for clarifying. Happy about that because we're not seeing any issues either.

-Rusty

wolfsden
Posts: 4
Joined: Fri Apr 06, 2012 6:28 am

Re: [SOLVED] Tags missing

Post by wolfsden » Fri Oct 04, 2019 10:07 am

I have opened a new ticket #IVA-557-13725 on tags disappearing when rescan media. The Album Title is disappearing when I run Add/Rescan a folder. The information is only disappearing from the library, not the file itself.

Peke
Posts: 12836
Joined: Tue Jun 10, 2003 7:21 pm
Location: Serbia
Contact:

Re: [SOLVED] Tags missing

Post by Peke » Thu Oct 10, 2019 6:29 pm

Hi,
This is addressed and it should be fixed in next MM4 release.

Please confirm if fixed File we sent you in Ticket work for you?
Best regards,
Pavle
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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Benjamin.Roseboom

Re: [SOLVED] Tags missing

Post by Benjamin.Roseboom » Sat Mar 28, 2020 4:16 pm

I have had a large, well tagged library of music building for 15 years now. I transferred this music into mediamonkey with some headache, but was able to use it functionally for several months until one day, ALL of my tags were simply gone. I had no recourse but to try and salvage tags from file names, which are now mostly wrong (as it can't make heads or tail of artists, song names, and albums) and my music library is now reduced to a confusing mess.

INCREDIBLY irritating- this tagging business should not be so difficult.

Lowlander
Posts: 46698
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: [SOLVED] Tags missing

Post by Lowlander » Sat Mar 28, 2020 4:29 pm

Which version of MediaMonkey and any Addons you installed?

Did you make sure that the tags were missing from both MediaMonkey's Library as well as the files tags themselves? Only WAV files can cause problems due to the lag of tagging standard for it.
Lowlander (MediaMonkey user since 2003)

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