C:\ProgramFiles(x86)\MediaMonkey\MediaMonkey64Helper.exe
An error occurred while trying to replace the existing file:
DeleteFile Failed; Code 5
Access is Denied
Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.
Current MediaMonkey 4.1.15.1830. Continue to get message to upgrade. Upgrade is also listed as 4.1.15.1830. Why do I keep getting the message to upgrade and why the continual error message when attempting to upgrade as the program is directing?
Gold Lifetime License member. Downloading upgrade as directed from "Existing Gold Members Click Here" portion of download page.
Mediamonkey64helper.exe Preventing UPgrade
Moderator: Gurus
Re: Mediamonkey64helper.exe Preventing UPgrade
Try restarting your PC: http://www.mediamonkey.com/support/inde ... ror-code-5
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Mediamonkey64helper.exe Preventing UPgrade
Gi,
Do you have MMW installed as service?
Do you have MMW installed as service?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Mediamonkey64helper.exe Preventing UPgrade
There is a MediaMonkeyService running on Local System. I simply installed the program, so don't know if this is supposed to be there or not.
Re: Mediamonkey64helper.exe Preventing UPgrade
Restarted system several times before the install and waited for a while before attempting to upgrade. This hasn't seemed to work. I will attempt the other options listed in the reply from Lowlander. Thanks.
Re: Mediamonkey64helper.exe Preventing UPgrade
Hi,
Ok, so something is locking the file.
For such cases I personally always use https://lockhunter.com/ that should help me what lock file. Alos there is always just brute force rename of "Mediamonkey64helper.exe" -> "1Mediamonkey64helper.exe" that I can delete on next restart.
Ok, so something is locking the file.
For such cases I personally always use https://lockhunter.com/ that should help me what lock file. Alos there is always just brute force rename of "Mediamonkey64helper.exe" -> "1Mediamonkey64helper.exe" that I can delete on next restart.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
How to attach PICTURE/SCREENSHOTS to forum posts
Re: Mediamonkey64helper.exe Preventing UPgrade
You also may want to check the Task Manager and make sure any MediaMonkey related exe's aren't running.
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Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)
Re: Mediamonkey64helper.exe Preventing UPgrade
Lowlander & Peke.....
Thanks for the help! Went into Task Manager and sure enough, MediaMonkey64Helper.exe was listed and running. Along with two other MediaMonkey files (MediaMonkey (32 Bit) was one, MediaMonkeyService (32 Bit) was the other). Perhaps in the future upgrades there will be a way to program full release of MediaMonkey files before upgrading? Just a suggestion. Thanks again!
Thanks for the help! Went into Task Manager and sure enough, MediaMonkey64Helper.exe was listed and running. Along with two other MediaMonkey files (MediaMonkey (32 Bit) was one, MediaMonkeyService (32 Bit) was the other). Perhaps in the future upgrades there will be a way to program full release of MediaMonkey files before upgrading? Just a suggestion. Thanks again!