Is MediaMonkey Closing?

Discussion about anything that might be of interest to MediaMonkey users.

Moderator: Gurus

iampariah
Posts: 10
Joined: Mon Feb 29, 2016 2:45 pm

Is MediaMonkey Closing?

Post by iampariah »

I ask because…
  • The Support Ticket system appears to be broken
  • I've had open tickets and ongoing support discussions that suddenly cut off and seemed to have been abandoned a month ago.
Image
jiri
Posts: 5417
Joined: Tue Aug 14, 2001 7:00 pm
Location: Czech Republic
Contact:

Re: Is MediaMonkey Closing?

Post by jiri »

No :-)

Do you see any error message in the support system?

Feel free to resume any discussion, maybe just someone forgot to reply, by pinging it you'll get it back to the top.

Thanks,
Jiri
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Is MediaMonkey Closing?

Post by Peke »

Hi,
As Jiri pointed, things get happen when you have live person in tech :)

Replied to you in all of your tickets.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
iampariah
Posts: 10
Joined: Mon Feb 29, 2016 2:45 pm

Re: Is MediaMonkey Closing?

Post by iampariah »

Thank you.
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: Is MediaMonkey Closing?

Post by dtsig »

August is a big month for vacations .. especially in Europe. So wouldn't be surprised to see responses to be slow
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig
Peke
Posts: 17446
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Is MediaMonkey Closing?

Post by Peke »

Hi,
Not slow just understaffed :)
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
Image
Image
Image
How to attach PICTURE/SCREENSHOTS to forum posts
Post Reply