lifetime user

Discussion about anything that might be of interest to MediaMonkey users.

Moderator: Gurus

Jerome Barois
Posts: 2
Joined: Mon Oct 02, 2017 8:09 am

lifetime user

Post by Jerome Barois » Mon Oct 02, 2017 8:17 am

Hello,
I am a lifetime users and I have lost my userId and password when my computer crash.
I am trying to redownload MMgold but impossible.

I have registered under my second email adresse to be able to acces the forum.

Could you help me? my email adress link to my lifetime account is jeromebarois@aol.com.

thanks
Jerome

dtsig
Posts: 2823
Joined: Mon Jan 24, 2011 6:34 pm

Re: lifetime user

Post by dtsig » Mon Oct 02, 2017 9:48 am

Open a support ticket with this question .. they can help
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig

Jerome Barois
Posts: 2
Joined: Mon Oct 02, 2017 8:09 am

Re: lifetime user

Post by Jerome Barois » Tue Oct 03, 2017 4:41 am

Thanks did it
Waiting for reply.

Stealthcruiser

Re: lifetime user

Post by Stealthcruiser » Tue Jun 19, 2018 2:14 pm

Same deal here.......Been a LONG time since since I updated, and hence used MediaMonkey.......I seem to recall hovering around the tool bar area, to see my account name, etc.....

Do I need a "support ticket" to find out this info?

If so, where do I find said support ticket to open?

And would also like to upgrade my e-mail address, as the one on file may not be correct.

Thanks you much!

Lowlander
Posts: 44389
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5

Re: lifetime user

Post by Lowlander » Tue Jun 19, 2018 5:32 pm

Help > About shows what License is in use.

License can be retrieved here: http://www.mediamonkey.com/support/inde ... icense-key

Email change will require a Support Ticket: http://www.mediamonkey.com/support/inde ... ets/Submit
Lowlander (MediaMonkey user since 2003)

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