Page 1 of 1

lifetime license

Posted: Sat Dec 28, 2013 4:23 pm
by Speedskater
Once I got me a Gold Lifetime License. Than a new PC. And than found out the old 3x key does not work with the 4x Gold version. Is there a solution for this?

Re: lifetime license

Posted: Sat Dec 28, 2013 4:27 pm
by nohitter151
If you had a 3.x key, it was not a lifetime license. It was a 3.x license.

You can tell by looking at your license key. If it starts with INF-, it is a lifetime license. If it starts with V39-, it's a 3.x license.

Re: lifetime license

Posted: Sat Dec 28, 2013 5:10 pm
by Speedskater
nohitter151 wrote:If you had a 3.x key, it was not a lifetime license. It was a 3.x license.

You can tell by looking at your license key. If it starts with INF-, it is a lifetime license. If it starts with V39-, it's a 3.x license.
You're correct. It is even a V29 license. (oops) I'll get me a INF. Thanks for your support. And referring to what my son said
MM is much better than Itunes!!!!! Dad, so get me a license please.

Re: lifetime license

Posted: Sat Dec 28, 2013 5:11 pm
by Speedskater
Speedskater wrote:
nohitter151 wrote:If you had a 3.x key, it was not a lifetime license. It was a 3.x license.

You can tell by looking at your license key. If it starts with INF-, it is a lifetime license. If it starts with V39-, it's a 3.x license.
You're correct. It is even a V29 license. (oops) I'll get me a INF. Thanks for your support. And referring to what my son said
MM is much better than Itunes!!!!! Dad, so get me a license please.
Suppose I want to get it trouhg Trial Pay, what are the consequenses?

Re: lifetime license

Posted: Sat Dec 28, 2013 6:20 pm
by nohitter151
Speedskater wrote:
Speedskater wrote:
nohitter151 wrote:If you had a 3.x key, it was not a lifetime license. It was a 3.x license.

You can tell by looking at your license key. If it starts with INF-, it is a lifetime license. If it starts with V39-, it's a 3.x license.
You're correct. It is even a V29 license. (oops) I'll get me a INF. Thanks for your support. And referring to what my son said
MM is much better than Itunes!!!!! Dad, so get me a license please.
Suppose I want to get it trouhg Trial Pay, what are the consequenses?
I don't think you can buy a lifetime license through trialpay.

Re: lifetime license

Posted: Sun Dec 29, 2013 6:49 pm
by Peke
I suggest that you contact us over support ticket systems so that we can see what options you have.

Re: lifetime license

Posted: Sat Feb 20, 2016 9:35 am
by Kristen Hackney
I thought i had a lifetime license but only have a 3. I would like to upgrade this to a lifetime. Is this an option?

Re: lifetime license

Posted: Sat Feb 20, 2016 10:45 am
by Lowlander
Contact support with your Order Number and they'll check what upgrade offer is available: http://www.mediamonkey.com/support/inde ... ets/Submit

Re: lifetime license

Posted: Wed Nov 23, 2016 7:23 pm
by intentsly
I have put in a ticket for this as my lifetime license for version 3 is saying it's invalid and it does begin with INF.

Re: lifetime license

Posted: Wed Nov 23, 2016 8:56 pm
by Lowlander
Then you're likely entering the wrong License Username: http://www.mediamonkey.com/support/inde ... is-invalid