Crashing when trying to sync

[Joe Schmoe]

Hello,

I am having trouble with syncing through Wifi. Every time I make the attempt to transfer from my sync server, the app crashes. The prompt on the screen of my phone says "Debug logs have been updated. Thank you" The it gives me the option to restart the app ot send feedback.

Currently I have it set to sync music to the phones' SD card (permissions have been granted) inside a designated folder for all music. I have not ticked any extra options on the app and have uninstalled and re-install in case something might had gone awry with a previous installation. I have also deleted the folder MM creates on the SD just in case.

I'm kind of at my wits end and would appreciate any help.

My phone is an LG V20 running Android Nougat. My desktop is running MM v. 4.1.20.1864 on Win 10.

[Lowlander]

Which version of MMA?

[Joe Schmoe]

Oh sorry, MMA v. 1.3.1.0751 pro

[Peke]

Hi,
After crash can you restart MMA and use ... -> About MediaMonkey -> Send Logs and fill teh infor while write down LOG ID before sending so that you can write it down here so that we can pair your logs with this report?

[Joe Schmoe]

Ok, my Log ID is: XLU2TQF6IG.