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Connection failed

Posted: Wed Apr 04, 2018 3:30 pm
by AdamLi
I get often Connection Failed from my MMS to MMW. Is there a quick fix without need to reboot pc?

Re: Connection failed

Posted: Wed Apr 04, 2018 3:59 pm
by Lowlander
Do you mean from MMA? Which version of MMA and MMW?

Re: Connection failed

Posted: Thu Apr 05, 2018 2:37 pm
by AdamLi
Lowlander wrote:Do you mean from MMA? Which version of MMA and MMW?
Hi,
Yes, when connecting/sync from mma.
MMA: 1.3.1.0751
MMW: 4.1.20.1864
ususally works after pc reboot but should be unnecessary to do that..
Looks like it accours when idle or away from home for a while. Anyway..

Re: Connection failed

Posted: Wed Apr 11, 2018 10:51 pm
by Peep_Jerky
Having the same problem, Wifi sync is completely broken. Just started in the last few days, wifi sync has been working for me for years until now, and I haven't changed any settings anywhere. On the first try MMA says "connection refused by remote computer", every try after that MMA says "waiting for other processes to finish" until I force close the app and open it again. I checked that my phone is allowed sync access to the library, but the log still says it was denied.

MMW 4.1.20.1864
MMA 1.3.1.0751

Re: Connection failed

Posted: Thu Apr 12, 2018 12:23 am
by Lowlander
Start here: http://www.mediamonkey.com/support/inde ... ork-at-all

There are new betas of both MMA and MMW available.

Re: Connection failed

Posted: Mon Dec 03, 2018 7:34 am
by simplynewt
Hello, I am new to MM but liked it enough to become a lifer. But no second guessing it after the issues experienced with syncing and connections. This past weekend I spent most of the time correcting issues caused by the attempts to get my laptop and Note 9 to sync. I have the latest updates for both yet this doesn't seem to work.

As of now, I am away from my laptop and while on my phone, I go to Options and the Sync Settings for Internal Memory or SD Card (it doesn't matter which), I get the spinning circle for awhile and then the message Connection Failed. I have multiple instances of duplicate songs on my phone and some where the codec isn't right and won't play at all.

Can someone help this frustrated newbie out?

Re: Connection failed

Posted: Mon Dec 03, 2018 8:47 am
by dtsig
First .. currently the codex are supplied by your device for the time being. What file extensions are you using?

Have you tried rebooting your phone then connect?

Re: Connection failed

Posted: Mon Dec 03, 2018 9:49 am
by simplynewt
I believe the syncing issue is because I am not near my laptop. I have mp3 files with a couple wma files sprinkled in. Haven't tried rebooting but will give it a go. Why is it that I have 2 songs of everything and Music Folders in both the SD Cars and on internal storage? Can I delete the folder in the internal storage or SD card so there would only be one folder?

Re: Connection failed

Posted: Mon Dec 03, 2018 11:03 am
by Lowlander
You need to be on the same network as your computer with MMW to be able to do a wifi sync.

If you have files in both, it is because you synced both profiles. You'll need to setup both independently and you can disable one from syncing. I personally prefer to set this up in MMW under Tools > Options > Portable Device Sync.

Re: Connection failed

Posted: Sat Jun 29, 2019 2:38 am
by purpleturkey
I'm having the same problem. i've tried everything.Songs will download with a USB just fine.I have MM Pro and MMA on a brand new phone with no extra apps.I bought MM Pro so I could have the lyrics on my Galaxy Orbit 7 ,but since it wont sync to my card the lyrics won't attach. Don't want to lose $50.00,but,,,,, HELP!!!!

Re: Connection failed

Posted: Sat Jun 29, 2019 12:15 pm
by Lowlander
Make sure MMW and MMA are up-to-date (MMW is 4.1.24) and then look here: https://www.mediamonkey.com/support/ind ... ork-at-all